Honest Mistake, Rude Response

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No one’s perfect when it comes to technology. For example, encoding numbers in mobile devices can sometimes be the source of future misunderstandings. Honest mistakes can often test patience, therefore, the character of the person at the receiving end. Often, even if the error has been owed, only a few have the manners to let a mistake pass.

Unfortunately, Businessman (BM) was at the receiving end of the reply Popular Personality (PP). BM sent a message to a number, thinking he was messaging A Contact (AC). However, a few minutes passed and BM did not receive a reply. Subsequently, BM sent another message. Still, the assumed AC did not answer. More minutes passed but the number did not reply. The messages simply asked how the supposed receiver was. BM had no malice in sending the messages.

Then, a reply came through. BM thought he had finally reached AC. The reply was unexpected as the message asked why she was receiving such messages. BM realized his honest mistake and apologized sincerely.

The conversation did not end there even if BM already explained and said sorry. PP replied and called out what she thought was BM’s character. The message was not pleasant. The reaction was quite different from the perception of the image of PP.  

‘Be strong, but not rude; Be kind, but not weak; Be bold, but not bully; Be humble, but not timid; Be proud, but not arrogant.’ — Zig Ziglar

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