I feel bad for them though, but they could have shown proof or dovumentation that temporary passports are allowed. Or should have consulted with the embassy in advance.
11:24 why do they need to consult? They were given temp passport so they could fly.. that’s the purpose of temporary passport.. ano un kumuha ka temp. For ID purposes?!? Pls use your common sense
They knew it was allowed, the Pal checkin manager insisted they called the embassy to verify it isnt, later they found out that the manager didnt make any call
Para saan ang temporary passport kung hindi magagamit? Ako nga nakapasok ng ibang bansa several times with NO passport at all or visa. Dala ko lang e travel document. Hindi gumawa ng due diligence yung PAL employee. Sisantihin na yan!
I had experienced PAL cabin crew worst attitude I was pregnant that time I brought very small hand trolley bag which is not even 7kgs I was lifting and ask for help of cabin crew to push the bag i already started the lift he answered me why are you still carrying carry on luggage when you know you are pregnant 😂in improper tone
Oo pansin ko rin…kung iba yan mabwebwesit kana talaga..kung ano na masabi mo..yung excited na anak mo at family mo..tapos bigla kang maiwan at babalik nalang bahay..and worst pwede pala…
last time I flew PAL was around 10 years ago and vowed never to use it again. Sobrang poor ground and customer service. We had an awful experience with them and since then, hindi na talaga ako nag PAL.
Same here 15 yrs ago pa ako then nung umuwi ako this year naulit emergency kasi. Worst airline ever di na ko uulit. Napaka incompetent na ground staff. Cancelled ang flight then it took them 6hrs para ma rebook kami then yung new flight delayed so naiwan na naman kami ng connecting.
My parents like flying PAL Kahit it’s the most expensive from US because of the convenience Dahil direct flight. If you ask me I’d rather take the stop over and pay lesser price.
Once lang ako gumamit ng PAL and that was only because yan ang gustong gamiting airline ng travel companions ko. Pero never ako gumamit ng PAL ulit. Pakathird world ng service.
Allowed nman yata yan everywhere. Hindi lang tlaga ginawa ng maayos ang trabaho. 😂 Yung mga junakis ko nakalabas din ng Eu gamit ang passport na 1 year ang validity.
Hindi rin maganda experience ko sa PAL Hindi na kami sumasakay sa pal. Maski Hindi straight flight Ang ibang airlines konting time lang ang difference at mas Mura pa. Naka save pa ng konti Kaya mas ok
I work in the airline industry (not in PAL). Out of curiousity po - were you holding split tickets? (since you mentioned connecting flights). If yes, PAL is only responsible for their flights. If not, and everything is under 1 ticket (including I'm assuming other airlines?) Then yes responsibility ni PAL to rebook all flights.
true. sometimes pag nagbook ka ng flight online using search engine, they will give you options with few details lang. so you really have to check if you're booking a split ticket(which means same procedure with check-in, getting your baggage sa carousel and rechecking it again) and all). or if your connecting flights are with 2 diff airlines, most likely balik ka sa step 1
Minsan yung mga nasa check in counters limited lang alam sa mga passport, visas, etc. so if you know na pwede yung visa mo, insist on it and i eelevate nila yan. My daughter has a temporary resident card sa Portugal tas hindi na recognize ng check in agent (not PAL) kaya nagtanong pa sya sa mas nakaka alam and pina check in kami after some consultations. Went through immigration din tas wala naman problem sa kanila.
Dear, please read what Smaal wrote on her story instead of letting us know about your daughter’s portugal resident card. They are well travelled and that was why they were disappointed
Yung point lang naman ata ng OP eh dapat ipilit or insist mo yung visa/passport/whatever your're holding kung alam mo naman na pwede kang makalipad with that kasi hindi lahat alam mga ganyan for all countries.
131 bat naman makakampante ang tao kung nakaexperience sya ng ganyan? ano dahil mayaman nagwwish ka ng masama for them? typical poorita way of thinking
Inggiterang hampaslupa spotted! Feeling mo iyang pagkasama ng ugali mo, nakadagdag sa pagkatao mo? Mahirap ka na nga, sama pa ng ugali. Nese eye ne eng lehet.
It's a 2 year validity. Ganyan nangyari sa min kasi naabutan ng expiration. Canada embassy can only issue a 2 year validity passport. Pero naka travel pa din kami sa ibang bansa with that passport hindi lang para makabalik.
Same thoughts. Ang alam ko ang temporary passport is only used for emergency travel or urgrnt purpose. Hindi laging one year ang validity nya, depende sa reason ng pag issue. Highly irregular for someone to use a temporary passport for leisure travel.
Dun din ako curious meron palang temp canadian passport? Im a naturalized canadian citizen pero i never heard of that. Visas lang alam ko na iniissue pero still you have to use your citizrnship passport
So napa google ako about jan, most cases na nabasa ko ay nag-iissue ang embassy ng temp passport kapag nagkaemergency like while on vacation in a foreign country tapos nawala ang passport mo.
1:56 why wouldn't they issue a temp passport? They will issue you one if you go to the embassy and it will depend on the circumstances. Did you take it as though she's a temporary Canadian?
Neve again sa PAL, dalawang beses na cancelled flight yung anak ko papuntang dubai.. tapos walang rebooking options! Ending nag Emirates flight nalang, hangga ngayon on process pa din ang refund ko!😢
Ganyan ang pal madalas magresched ng flight. Buti pala nachi check ko ag email ko kung hindi jusko ang hassle nasa aiport ka na tapos cancelled flight pala.
May tinatawag na timatics kung saan nag re-refer ang mga check in agents pag may concerns regarding visa and passport issues ng pax. If hindi clear i re refer yan sa station ng airline (country of destination) and sila yung magtatanong sa immigration doon if accepted ba ang pax based sa kung anong documents ang hawak. Hindi na handle ng maayos ng PAL. Dapat before mag deny sa px chineck nila mismo sa immig ng Japan. Safe sana sila kung ni refer nila yun and in case na totoong hindi acceptable, pwede nila yun ilagay sa pax comment na denied due to blablabla. Nako goodluck nalang sa mga agents
Ang yaman but still uses PAL? Ako ngang pobre compared sa level nila, i refuse to fly via PAL or Cebpac na. I'd rather choose a layover kesa straight pero 70-80% may aberya bago makasakay. Delayed, baggage issues, bad cust service etc. Nakakahaggard bago sumakay!
I always choose cathay pacific/airasia na and/or qatar, emirates if long flight. Dati nung wala akong pera tiis tiis pero ngayon the stress sa airport is not worth it for me.
Cathay Pacific's on-board service has deteriorated. Pass ako sa Air Asia. You get what you pay for sa mga budget airlines. Agree with Emirates and Qatar.
Baka friends sila ng may ari. Lol! So she still supports… but with this issue, for sure fired yung manager. Influential ang naisipan nya na i power trip
Korean Air is waaaay better than Pal + More cheaper pa. Oo one way sa pal going to SFO ang pal ang korean air May stop over but I don’t mind but service wise maayos sila at masarap pa food bonus pa if Naka business class ka maayos parin service ng korean air.
yes i will forever be grateful to korean air when we flew sfo to mnl with my toddler na may eczema. she cried the whole flight, gusto ko na tumalon sa plane charot. but the flight attendants gave her toys, allowed us to use their area so maiwi ko hangga makatulog, kulang na lang sila magkarga sa anak ko. just above and beyond what was expected...at para na rin wag maabala ang ibang passengers.
I will never fly with PAL again. Yung mga crew seem like they are competing with Filipinos living in other countries especially US or maybe those who travel for leisure. My brother in law asked one of the crews to help him put his carry on, kasi siksikan at wala ng room sa carry on nya, sabi ba naman, “you can do it yourself.” Gosh! Really? So rude! Since then, we vowed to never fly PAL again. Mga inggitero ang crew! Mga bwisit!
Naku hindi lang sa PAL. Basta Pinoy na crew kahit anong airline napaka susungit. Yung Pinay na staff ng Delta sa Seattle grabe tayaran mga Pinoy akala mo utang na loob namin na mag fly sa Delta.
Crew can only help you show where to stow your bags but to literally help you and carry your bag into the overhead stowage bin is not allowed. Crew can be injured. Since you packed your bags and were able to bring/carry your bag all the way to the aircraft then you can also carry them all the way up to the bin.
Hindi lang sa PAL ganun. Actually, hindi ko pa na experience sa PAL ung ganyang attitude, pero sa British Airways, yes. Ganito ata kasi un, kung binitbit mo dapat expected na kayanin mo ilagay sa overhead bin. Hindi naman kargador mga FAs.
Simply because it is NOT their job to put up passenger’s carry on. Not at all. Dami na nainjure na crew sa pagtulong na naitaas ang carry on to the extent of losing their job as cabin crew. And di sila inggitera! I have 2 kids working as cabin crew!
Yun tita ko nga 73y.o. sinabihan ng PAL booking agent na hanggang 30 days lang daw sya pwede magbakasyon sa Pinas kasi US citizen sya. Kelangan daw nya ng visa. Stress na stress yun matanda ayaw maniwala samin na ok lang hanggang 1 year kasi former Filipino citizen nmn sya. Mga walang alam di yata maayos training.
Dual passport holder US & PH ba si tita? Did she present both passports? Sa passport stamp dapat "BB" status meaning Balikbayan & she can stay longer. If she presented only 1 passport (US), wag po magagalit kasi maximum stay 30 days lang talaga. Based on your comment 2:17AM, former Filipino citizen kamo si tita so hindi dual passport.
Ganyan nangyari sa tito ko na dual passport holder - no problem with him, Balikbayan status. Pero kasama nya pinsan ko (son nya) na US passport holder & they had to go to Immigration to extend my cousin's visa.
First time to experience PAL. Yun din ang first time ko na makaexperience ng bulilyaso during flights. Never had any problems with other airlines (e.g air asia, tigerairways, cebu pac) Pagkamahal mahal ng ticket nila pero napakawalang kwenta at mga astang untouchables pa.
My family and I were bumped off with inconsistent reasons na hinde nila maipaliwanag. I travel a lot that's why I know that this has been an airline's scheme for many years. It just annoys me how much they can get away with this so easily without any repurcussions from the stress and inconveniences na dala nila sa mga customers nila compared to the way they compensate us.
Can also vouch - unfortunately sobrang daming issues ng PAL for Melbourne to Manila flights. Mas reliable na nga cebupac. Pero hindi naman ok plane ng cebupac - hindi na r recline seats and lahat add on. So mag stopover nalang.
Maraming cancelled flights, pahirapan tumawag sa hotline nila, tas nung narebook na, puro wrong information - sabi bibigyan kami lounge access pero pagdating dun, di daw nila alam, tas nalaman namin dinowngrade kami from premium economy to economy (boarding pass says business) during boarding!! Sabi we will get compensation pag board, wala. Sabi pag dating ng melbourne, wala. Tas we pre ordered yung my PAL flavour meals - pag dating samin di daw nila alam. At worse, naubusan na kami ng options so vegetarian nalang.
Tas hindi lang kami during that flight ang na downgrade - marami.
Imbis na relaxed and masaya holiday, kakailanganin mo mag deal sakanila. Sobrang stressful. Lalo na pag tawag. Mahirap na nga maka pasok tas pag aantayin ka tas minsan babagsakan. Sobrang nag mamakaawa na nga kami sakanila wag bagsakan, pero binabagsakan pa rin. Naka roaming kami nito.
Masisira talaga holiday mo pag nangyari sayo ito. Kaya kami rin di na uulit sakanila. Nakaka trauma.
I know na nangyayari ang mga issues sa lahat - pero sila walang inoffer na solution, kundi sorry.
PAL n nman grabe ginawa nila sa friend ko at family nya ng pauwi ng US. Cancelled flight nila tapos yung customer service wlang wenta. Nagparebook at nagbayad pa ulit sila sa hotel kasi naiwan na sila ng plane. Doble gastos nila pero never sila kinausap ng PAL customer service. Never na kayong sumakay sa knila dami ng reklamo sa knila.
Good riddance (hopefully) dun sa check-in manager. Imagine ilang beses na kaya niya ginawa yung ganyang klaseng pagsisinungaling sa mga passengers ng PAL?
The very fact they already knew that the manager really did not call the embassy speaks volumes. The rich and influential have friends in high places, and it's not as if they're breaking the law or not adhering to the policies. The daughter got left behind to begin with.
If they're in the right, the manager should be ready for the consequences.
I used common sense in analyzing their scenario based on what Small laid out in her vlog. So pwede naman pala na sila ang nag-validate on their own with their connections on rules for onboarding passenger using temp 🇨🇦 passport. This would have been avoided if even before they got to the check in counter sila mismo they can insist with proofs of validation that a temp passport from countries like US, CN and EU is accepted for entry in JP. Ang burden of securing and ENSURING you have all the necessary and required docs for entry admission to any country is with the passenger and not with the airlines. Whether this is PAL or other airlines, the same risk of being advised that temp passport is not accepted can still happen or occur. Simply because ipinasa mo sa ibang tao ang pag-interpret nung rules and regulations na kung ikaw mismo naiintindihan mo, sigurado ka at nag-due diligence ka YOU could have insisted right to their face in that counter na they are wrong because ikaw mismo ginawa mo ang assignment/part mo to mitigate such scenario from happening. Using temp passport always has risks attached to it. Pwede dun tayo sa situation at scenario mag-comment kesa sa iba ibang non related issues na di naman relevant or related sa case ni Small. Yes me mga kapalpakan ang PAL, given na yan. Pero sa scenario na ito na ikinuwento thru vlog, lets be fair to all sides. Happy New Year mga ka-Marites!
Yes, absolutely agree with this. Always make sure to bring dupporting documents when using something that is not the norm. In this case, a temporary passport.
I remember last year while we were in Manila. I received an email from PAL telling me they moved our returned flight to a month dahil checking maintenance daw. aalis na dapat kami nun in a week, syempre galit ako at kinausap ko ang PAL. Wala akong tulog nun at may nangako sakin na secure nila ako ng flight at iemail daw sakin ang confirmation. inantay ko wala yung confirmation, wala...sa galit ko sumugod ako sa airport, may PAL office dun. Tapos yung rep dun sabi wala daw reservation na nangyari..buti nalang may iscreenshot ako ng chat convo ko sa PAL rep online. nilaban ko talaga. in the end nakakuha kami ng seats pero the process of getting this..sobrang stressful.. talagang ayaw na namin mag PAL.
ang yayabang pa ng nga pal flight attendants akala mo kung makarampa sa airport sila ang star. ang chaka naman ng service and reputation ng airline nila ahahaha
Rich foreign passport owner problems, naol!
ReplyDeleteI feel bad for them though, but they could have shown proof or dovumentation that temporary passports are allowed. Or should have consulted with the embassy in advance.
11:24 why do they need to consult? They were given temp passport so they could fly.. that’s the purpose of temporary passport.. ano un kumuha ka temp. For ID purposes?!? Pls use your common sense
DeleteThey knew it was allowed, the Pal checkin manager insisted they called the embassy to verify it isnt, later they found out that the manager didnt make any call
Delete1124 no they dont need proof. PH immigration officers should know foreign policies
Delete1:44 te di nga nakarating ng Immigration kasi di binoard ng airline!
DeletePara saan ang temporary passport kung hindi magagamit? Ako nga nakapasok ng ibang bansa several times with NO passport at all or visa. Dala ko lang e travel document. Hindi gumawa ng due diligence yung PAL employee. Sisantihin na yan!
DeleteI had experienced PAL cabin crew worst attitude I was pregnant that time I brought very small hand trolley bag which is not even 7kgs I was lifting and ask for help of cabin crew to push the bag i already started the lift he answered me why are you still carrying carry on luggage when you know you are pregnant 😂in improper tone
Delete11:24 what proof you are talking about? Hindi ba that’s immigration officers’ job??? To know all these policies!
DeletePAL - Palpak Ata Lagi
ReplyDeletePero in fairness ha.. classy pa rin
DeleteAyan Cge PAL pa! 🤣 wag n kasi mag PAL pak dami naman airlines. Sue them
DeleteOo pansin ko rin…kung iba yan mabwebwesit kana talaga..kung ano na masabi mo..yung excited na anak mo at family mo..tapos bigla kang maiwan at babalik nalang bahay..and worst pwede pala…
DeleteThat check-in manager should be reprimanded!!!
ReplyDeleteShould be fired!
DeleteThis! Halatang nag power tripping tsk tsk
DeleteSue that manager
DeleteFired kaagad? Nakapatay ba ng tao? Konting kindness naman.
DeleteShould be fired for lying. I would say suspended if she simply said she did not know, pero here, she lied.
DeleteKung nagagawa nila to sa mga ganito kayayaman na tao, napakadali nilang gawin to sa mga ordinary citizens.
ReplyDeleteD yata kilala ni manager
DeleteActually kakilala ni Small yung anak ng mayari ng PAL. Magbalot na yang PAL employee na yan.
DeleteAlam nyo ba sinasabi nyo lol ?
Deletelast time I flew PAL was around 10 years ago and vowed never to use it again. Sobrang poor ground and customer service. We had an awful experience with them and since then, hindi na talaga ako nag PAL.
ReplyDeleteSame here 15 yrs ago pa ako then nung umuwi ako this year naulit emergency kasi. Worst airline ever di na ko uulit. Napaka incompetent na ground staff. Cancelled ang flight then it took them 6hrs para ma rebook kami then yung new flight delayed so naiwan na naman kami ng connecting.
Delete11:28 & 11:52 just wanna ask ano pong airline ang sinasakyan niyo since then? Tnx
DeleteI’m 11:52 Korean Air, JAL and Delta
DeleteMy parents like flying PAL Kahit it’s the most expensive from US because of the convenience Dahil direct flight. If you ask me I’d rather take the stop over and pay lesser price.
DeleteOnce lang ako gumamit ng PAL and that was only because yan ang gustong gamiting airline ng travel companions ko. Pero never ako gumamit ng PAL ulit. Pakathird world ng service.
Deletesa true. tapos yung mga FA nila, anh susungit na tanders na literal na inuugat na.
DeleteNaku ako 28 years ago never again maski free p yan no way
DeleteMe emirates ANA Thai airways, Sg at Cathay they are the best !
DeleteWould you avoid a hotel because of bad reviews fr 10 years ago?
DeleteIts ruined her mood wag nga kayong ganyan nakaka stressed 😂
ReplyDeleteNo bashing just for fun! Of course! 😂
DeleteHahahah bwisiiiit!!!
DeleteAllowed nman yata yan everywhere. Hindi lang tlaga ginawa ng maayos ang trabaho. 😂 Yung mga junakis ko nakalabas din ng Eu gamit ang passport na 1 year ang validity.
ReplyDeleteOk naman 1year validity wag lang under 6 months
DeleteHindi rin maganda experience ko sa PAL Hindi na kami sumasakay sa pal. Maski Hindi straight flight Ang ibang airlines konting time lang ang difference at mas Mura pa. Naka save pa ng konti Kaya mas ok
ReplyDeleteSame tayo! Di bale ng may layover sa HK, Taipei or SG , huwag lang ako ma stress sa mga power tripper PAL employees!
DeleteDirect flight ineng 😀
DeleteLast year ganyan din nangyari sakin - nirebook nila ako without checking my connecting flights!!! NEVER AGAIN TO PAL- PAK AIRLINES
ReplyDeleteI work in the airline industry (not in PAL). Out of curiousity po - were you holding split tickets? (since you mentioned connecting flights). If yes, PAL is only responsible for their flights. If not, and everything is under 1 ticket (including I'm assuming other airlines?) Then yes responsibility ni PAL to rebook all flights.
Deletetrue. sometimes pag nagbook ka ng flight online using search engine, they will give you options with few details lang. so you really have to check if you're booking a split ticket(which means same procedure with check-in, getting your baggage sa carousel and rechecking it again) and all). or if your connecting flights are with 2 diff airlines, most likely balik ka sa step 1
DeleteHow was PAL supposed to know that you had connecting flights?
DeleteAno yun nag power trip yung manage? Hindi ba niya naisip na may connection yan sila sa Japanese Embassy at puwede din sila mag check?!
ReplyDeleteTrue, kahit ako yan gagawin ko ichecheck ko sa embassy o consulate kung may nagverify. Although siempre di ganyan kabilis ang timeline ko
Deletesa tingin ko tumawag naman kaso matagal sa queue kaya binaba agad
DeleteMinsan yung mga nasa check in counters limited lang alam sa mga passport, visas, etc. so if you know na pwede yung visa mo, insist on it and i eelevate nila yan. My daughter has a temporary resident card sa Portugal tas hindi na recognize ng check in agent (not PAL) kaya nagtanong pa sya sa mas nakaka alam and pina check in kami after some consultations. Went through immigration din tas wala naman problem sa kanila.
ReplyDeletePlease read again what was summarized
DeleteThis. Airport check-in agents are not direct airline employees. Under a diff employer sila (MIASCOR, etc)
DeleteDear, please read what Smaal wrote on her story instead of letting us know about your daughter’s portugal resident card. They are well travelled and that was why they were disappointed
Delete@1159, residence card is different from passport.
DeleteYung point lang naman ata ng OP eh dapat ipilit or insist mo yung visa/passport/whatever your're holding kung alam mo naman na pwede kang makalipad with that kasi hindi lahat alam mga ganyan for all countries.
DeleteHeads will roll. Tingin ba nila makakalusot yon? Magtatawag yan sigurado, and rich people always know who to call. Goodluck dun sa officer.
ReplyDeletePag sa iba yan "...we apologize" pag jan kaya sa mga alta
DeleteIf sya ganito trato, kamusta naman tayong dukha? hehe
DeleteDi ba dapat kayo makampante na naka sample si Tita Small ninyo ng nararanasang "power trip" ng karaniwang biyahero?
Delete1:31my gahd anong mentality mo
Delete131 bat naman makakampante ang tao kung nakaexperience sya ng ganyan? ano dahil mayaman nagwwish ka ng masama for them? typical poorita way of thinking
Delete1:31 you don’t make sense
DeleteKailan pa naging trabaho ng airline staff tumawag ng embassy
ReplyDeleteThey actually can and should for clarification purposes.
DeleteThey need to be informed at hindi nagmamarunong.
DeleteEmbassy never receive calls.
DeleteThey never receive calls 😀
DeleteYun na nga, Small & family knew pero NAGMARUNONG yung PAL crew - tanggalin na yan, lamat sa mabubuting empleyo ng PAL.
Deletethey do. sometimes pag visa concerns they call the embassy before they issue the boarding pass
DeleteLagi pang naiiwan luggage ni Small pag PAL sila. Buti natitiis niya pa mag PAL 🤦♀️
ReplyDeleteDirect flight kasi. Ako rin ayoko sa PAL pero gusto ko mas mabilis flighht
DeleteLOL rich people problems. Its so fun to see them get stressed hahahahahahaah
ReplyDeleteOh wow. You're one of those
DeleteKakakaawa yung inggit mo to the point natutuwa kang makita yung ganyang scenario sa rich people
Deletehuh? not funny at all. kahit mahirap o mayaman, hindi source ng katuwaan ang misery ng iba.
DeleteDi happy sa sarili kaya masarap panoorin other people suffer?
DeleteInggiterang hampaslupa spotted! Feeling mo iyang pagkasama ng ugali mo, nakadagdag sa pagkatao mo? Mahirap ka na nga, sama pa ng ugali. Nese eye ne eng lehet.
DeleteBitter mo nmn sa rich people. Bawasan ang inggit
DeleteYou're s*ck
Delete12:16 wow laki ng inggit mo ah.
DeleteTemporary lang ang stress nila. They can easily book for another flight.
DeleteWhile they were inconvenienced only temporarily, I'm sure the place you're coming from to have that point of view is a place of misery.
DeletePait naman ng life mo napapaghalataang dukha ka sis
DeletePinangarap kopa naman din mag PAL pero di tlga pinahintiulot ni Lord, parati akong Korean Air , andaming Oppa 🤪
ReplyDeleteSorry 1217, but PAL is not worth dreaming about.
DeleteTry mo naman Asiana 🙂
Deletei thought you're only supposed to use emergency passports for going to your home country (in this case canada)
ReplyDeleteHindi sinabi emergency. Ang sabi temporary. So maybe may validity na 1 year din u can use it with that time frame.
Delete12:18 you must be thinking of emergency visas which have 1 year validity para makabalik sa home country. temporary passport po ang in question dito.
DeleteIt's a 2 year validity. Ganyan nangyari sa min kasi naabutan ng expiration. Canada embassy can only issue a 2 year validity passport. Pero naka travel pa din kami sa ibang bansa with that passport hindi lang para makabalik.
DeleteSame thoughts. Ang alam ko ang temporary passport is only used for emergency travel or urgrnt purpose. Hindi laging one year ang validity nya, depende sa reason ng pag issue. Highly irregular for someone to use a temporary passport for leisure travel.
Delete@1:25 shows on what Small is holding that it is an Emergency US Passport.
DeleteI’d rather go swim till I reach Japan than take a flight from PAL
ReplyDeleteumpisahan mo na lumangoy nang makaabot ka
DeleteGirl HAHAHAHAHHA SAME
Deleteumpisahan nyo nang dalawa lumangoy nang makaabot kayo sa japan. go!
DeleteThat bad pala talaga ang PAL? I never rode with PAL kasi lagi naman akong domestic travel at usually ceb pac at airasia nasasakyan ko.
DeleteI want to try PAL kasi sabi ng friends ko nun okay naman daw pero parang hindi naman pala
True! Kakasuka ang PAL please don’t fly with them
DeleteBakit di na lang ginamit ang Philippine Passport?
ReplyDeleteWas wondering the same thing.
DeleteCause need visa and they probably didnt get one since may canadian passport naman.
DeleteNeed ng visa if phil passport ang gamitin unlike passport ng canada di na need ng visa
DeletePara no need for visa kung short vacation ka lang
DeleteNaku lagot! Tinawagan mismo ang Japan embassy! Maraming mayaman rich friends at connection si tita small di naman pala nila tinawagan LIAR!
ReplyDeletecurious lang why does the daughter have a Canadian passport (temp)?
ReplyDeleteShe was born in Canada. She's a Canadian citizen.
DeleteDahil canadian citizen
DeleteMalamang Canadian citizen at pahirapan ang pag renew passport these days.
DeleteDun din ako curious meron palang temp canadian passport? Im a naturalized canadian citizen pero i never heard of that. Visas lang alam ko na iniissue pero still you have to use your citizrnship passport
Delete156 I think it is for kids under 18years old. Not sure. Ilang taon na ba yan c Allison.
Delete156 di ka kasi siguro well travelled kaya di mo alam
DeleteSo napa google ako about jan, most cases na nabasa ko ay nag-iissue ang embassy ng temp passport kapag nagkaemergency like while on vacation in a foreign country tapos nawala ang passport mo.
Delete1:56 why wouldn't they issue a temp passport? They will issue you one if you go to the embassy and it will depend on the circumstances. Did you take it as though she's a temporary Canadian?
DeleteKasi US citizen sya 🤣🤣🤣🤣 dear use your common sense if you have one 🤣🤣🤣🤣🤣 of course she’s Canadian citizen 😀
DeleteBaks, baka ikaw yung friend kong nag migrate sa Canadia kung kanino una kong nalaman ang FP :D
DeleteWag na mastress.. pwede naman bumili ng ticket agad agad... habol nlng.... afford na fford naman..
ReplyDeleteIt’s easy for you to say that.
DeleteTrue, I’m sure they can, but it’s also good to call them out, imagine if it happened to them, ano na lang tayong mga dukha…
DeleteIt's not about the ticket, it's about the passport.
DeleteHindi magagamit ang Phil passport kasi if so, kakailanganin ng visa. E wala naman visa upon arrival.
Kaya yung temporary Canadian passport ang gamit, na ayaw naman irecognize ng check in desk, na nagsinungaling pa na vinerify nya daw.
Kung ticket lang yan I'm sure maiiisip nilang bumili agad agad, kagaya ng suggestion mo.
Neve again sa PAL, dalawang beses na cancelled flight yung anak ko papuntang dubai.. tapos walang rebooking options! Ending nag Emirates flight nalang, hangga ngayon on process pa din ang refund ko!😢
ReplyDeleteAko din. What took PAL all day to get me a new flight di ko alam pero sa Delta 15mins lang ayos na flight ko.
DeleteIf you used a credit card, pacharge back mo w your credit card kung pwede instead of waiting for the refund.
DeleteEmirates the best!
DeleteIkaso mo para makuha mo refund mo tapos i-sama mo sa conpensation ung hinastos mo sa lawyers.
DeleteGanyan ang pal madalas magresched ng flight. Buti pala nachi check ko ag email ko kung hindi jusko ang hassle nasa aiport ka na tapos cancelled flight pala.
DeleteMaghanap na ng ibang work yung manager. Mababait sa staff ang mga yan pero pag ginalit for sure may mga tinawagan yan.
ReplyDeleteDapat lang. Shungga at nagmamarunong. Liar pa, di naman pala tumawag.
DeleteThis time, she bash and it's no longer fun.
ReplyDeleteHuh? I see no bashing from her end. She called out appropriately.
Deletenangbash ba sya? mabait pa nga si Small e. si CB nga bagahe lang na nalate pinagmumura na airline ground employees
DeleteBashing is different from calling out.
DeleteHa? So bawal magreklamo? Kahit valid naman???
DeleteMay tinatawag na timatics kung saan nag re-refer ang mga check in agents pag may concerns regarding visa and passport issues ng pax. If hindi clear i re refer yan sa station ng airline (country of destination) and sila yung magtatanong sa immigration doon if accepted ba ang pax based sa kung anong documents ang hawak. Hindi na handle ng maayos ng PAL. Dapat before mag deny sa px chineck nila mismo sa immig ng Japan. Safe sana sila kung ni refer nila yun and in case na totoong hindi acceptable, pwede nila yun ilagay sa pax comment na denied due to blablabla. Nako goodluck nalang sa mga agents
ReplyDeleteDapat sibakin mga ganitong careless at power tripping.
DeleteGumawa ng sariling decision ang manager. Tamad
DeleteAng yaman but still uses PAL? Ako ngang pobre compared sa level nila, i refuse to fly via PAL or Cebpac na. I'd rather choose a layover kesa straight pero 70-80% may aberya bago makasakay. Delayed, baggage issues, bad cust service etc. Nakakahaggard bago sumakay!
ReplyDeleteI always choose cathay pacific/airasia na and/or qatar, emirates if long flight. Dati nung wala akong pera tiis tiis pero ngayon the stress sa airport is not worth it for me.
Nge. PAL mas matino and expensive naman than ceb pac. Saka official airlines natin yun why not??
DeleteBaka dahil sa availability, time and other things din. I’ve watched her vlog and she has flown 1st class in diff international airlines.
DeleteShe could've chosen Japan Airlines or All Nippon Airways
DeleteCathay Pacific's on-board service has deteriorated. Pass ako sa Air Asia. You get what you pay for sa mga budget airlines. Agree with Emirates and Qatar.
DeleteBaka friends sila ng may ari. Lol! So she still supports… but with this issue, for sure fired yung manager. Influential ang naisipan nya na i power trip
DeleteMaraming reasons why PAL sila this time, every month yang pamilya na yan nag iibang bansa pa iba iba sila ng airlines
Delete1:39 read again. she does not fly cebpac and pal anymore.
DeleteMay mga tao talagang ayaw mag layover. Kung frequent flyer ka hassle yun. PAL has more flight options kasi national carrier.
Delete1:39 cathay pacific daw kasi hindi cebu pacific. kaloka ka LOL
DeleteBakit akala mo mahihirap sumasakay sa PAL? Obvious na hindi ka traveler.
DeleteYes me too Fulham but I fly with emirates sg Thai Cathay Ana economy or business class
DeleteTrue. May JAL naman at ANA.
DeleteNever to flyPAL again. Its either Singapore Airlines or Qatar Airways. They have the best inflight services!
ReplyDeleteYes to singapore also to Korean
DeleteKahit 25 stop overs….., tatanggapin ko. Huwag lang PAL.
ReplyDeleteKorean Air is waaaay better than Pal +
ReplyDeleteMore cheaper pa. Oo one way sa pal going to SFO ang pal ang korean air May stop over but I don’t mind but service wise maayos sila at masarap pa food bonus pa if Naka business class ka maayos parin service ng korean air.
Same here may libreng pa shower pa sa Incheon at pag mas mahaba layover free tour.
Deleteyes i will forever be grateful to korean air when we flew sfo to mnl with my toddler na may eczema. she cried the whole flight, gusto ko na tumalon sa plane charot. but the flight attendants gave her toys, allowed us to use their area so maiwi ko hangga makatulog, kulang na lang sila magkarga sa anak ko. just above and beyond what was expected...at para na rin wag maabala ang ibang passengers.
DeleteI second this. Budget friendly at way better ang Korean Air!!!
Deleteang gaganda pa ng flight attendant ng korean air! ang ganda ng uniform nila hehe
DeleteAng calm nya mag reklamo... you know shes rich and classy, hindi nag bbunganga sa socia media.
ReplyDeleteI will never fly with PAL again. Yung mga crew seem like they are competing with Filipinos living in other countries especially US or maybe those who travel for leisure.
ReplyDeleteMy brother in law asked one of the crews to help him put his carry on, kasi siksikan at wala ng room sa carry on nya, sabi ba naman, “you can do it yourself.” Gosh! Really? So rude!
Since then, we vowed to never fly PAL again.
Mga inggitero ang crew! Mga bwisit!
What?! Grabe!
DeleteKapag ganyan dapat kinukuha nyo name then look for the cabin crew manager while onboard the plane & ireklamo nyo yung staff na unhelpful.
DeleteAnon, FAs really don't help with carry ons dahil liability. Swerte na lang kayo if lagi kayo na aassist befor.
Delete2:12 agree ako dito! parang ayaw masabi na they're servicing mga kapwa pinoy when they are in fact in customer service.
DeleteNaku hindi lang sa PAL. Basta Pinoy na crew kahit anong airline napaka susungit. Yung Pinay na staff ng Delta sa Seattle grabe tayaran mga Pinoy akala mo utang na loob namin na mag fly sa Delta.
DeleteThey can help you in finding where to put your carry on but di nila trabaho magbuhat ng bagahe.
DeleteCrew can only help you show where to stow your bags but to literally help you and carry your bag into the overhead stowage bin is not allowed. Crew can be injured. Since you packed your bags and were able to bring/carry your bag all the way to the aircraft then you can also carry them all the way up to the bin.
DeleteYung PAL parang di alam ang protocol, nag Iba ang rules depende s mga staff na makausap mo. Parang di nila mismo alam nag rules nila.
DeleteI hope nireklamo nyo sila
DeleteFAs are not supposed to help with luggage. Sure akong hindi ganyan ang pagkasabi sa BIL mo hahaha
DeleteThat's with all the airlines. They are not required to help you with your carry on.
DeleteHindi lang sa PAL ganun. Actually, hindi ko pa na experience sa PAL ung ganyang attitude, pero sa British Airways, yes. Ganito ata kasi un, kung binitbit mo dapat expected na kayanin mo ilagay sa overhead bin. Hindi naman kargador mga FAs.
DeleteSimply because it is NOT their job to put up passenger’s carry on. Not at all. Dami na nainjure na crew sa pagtulong na naitaas ang carry on to the extent of losing their job as cabin crew. And di sila inggitera! I have 2 kids working as cabin crew!
DeleteYun tita ko nga 73y.o. sinabihan ng PAL booking agent na hanggang 30 days lang daw sya pwede magbakasyon sa Pinas kasi US citizen sya. Kelangan daw nya ng visa. Stress na stress yun matanda ayaw maniwala samin na ok lang hanggang 1 year kasi former Filipino citizen nmn sya. Mga walang alam di yata maayos training.
ReplyDeleteDual passport holder US & PH ba si tita? Did she present both passports? Sa passport stamp dapat "BB" status meaning Balikbayan & she can stay longer. If she presented only 1 passport (US), wag po magagalit kasi maximum stay 30 days lang talaga. Based on your comment 2:17AM, former Filipino citizen kamo si tita so hindi dual passport.
DeleteGanyan nangyari sa tito ko na dual passport holder - no problem with him, Balikbayan status. Pero kasama nya pinsan ko (son nya) na US passport holder & they had to go to Immigration to extend my cousin's visa.
Oh no. Mali yung info nila.
DeletePwedeng 1 year if filipino ka naman by birth ang alam ko rin. Oh well palpak ang PaL and our immig officers na mahilig mang offload
DeleteSo pag former filipino allowed ba tlga ng 1 year? Uuwi kc ako at more than 1 month ako sa Pinas. US citizen na kasi ako.
DeleteIf she's not dual citizen 30 days lang talaga.
Delete217 kahit ako na stress. Imbyerna na talaga PAL, staffed with b*bings ba!
Delete9:59 1 year sya pwede kung dati syang filipino citizen kahit hindi dual citizen
DeleteFirst time to experience PAL. Yun din ang first time ko na makaexperience ng bulilyaso during flights. Never had any problems with other airlines (e.g air asia, tigerairways, cebu pac) Pagkamahal mahal ng ticket nila pero napakawalang kwenta at mga astang untouchables pa.
ReplyDeleteMy family and I were bumped off with inconsistent reasons na hinde nila maipaliwanag. I travel a lot that's why I know that this has been an airline's scheme for many years. It just annoys me how much they can get away with this so easily without any repurcussions from the stress and inconveniences na dala nila sa mga customers nila compared to the way they compensate us.
Can also vouch - unfortunately sobrang daming issues ng PAL for Melbourne to Manila flights. Mas reliable na nga cebupac. Pero hindi naman ok plane ng cebupac - hindi na r recline seats and lahat add on. So mag stopover nalang.
ReplyDeleteMaraming cancelled flights, pahirapan tumawag sa hotline nila, tas nung narebook na, puro wrong information - sabi bibigyan kami lounge access pero pagdating dun, di daw nila alam, tas nalaman namin dinowngrade kami from premium economy to economy (boarding pass says business) during boarding!! Sabi we will get compensation pag board, wala. Sabi pag dating ng melbourne, wala. Tas we pre ordered yung my PAL flavour meals - pag dating samin di daw nila alam. At worse, naubusan na kami ng options so vegetarian nalang.
Tas hindi lang kami during that flight ang na downgrade - marami.
Imbis na relaxed and masaya holiday, kakailanganin mo mag deal sakanila. Sobrang stressful. Lalo na pag tawag. Mahirap na nga maka pasok tas pag aantayin ka tas minsan babagsakan. Sobrang nag mamakaawa na nga kami sakanila wag bagsakan, pero binabagsakan pa rin. Naka roaming kami nito.
Masisira talaga holiday mo pag nangyari sayo ito. Kaya kami rin di na uulit sakanila. Nakaka trauma.
I know na nangyayari ang mga issues sa lahat - pero sila walang inoffer na solution, kundi sorry.
In fairness kalma lang si tita small. Alta nga
ReplyDeleteAnything surprising about PAL's incompetence?
ReplyDeleteIba ang mayaman magalit HINDI bungangera 😁😁😁
ReplyDeleteLove love you❤️❤️❤️
50/50 on this. What if there was a sudden change in immigration rules and there’s restriction on her daughter’s passport.
ReplyDeleteYup malalaki ulo ng PAL dapat palitan na ang airline name ng EPAL...
ReplyDeleteOnce ka lang makaexperience sa PAL mever again na. I vow to never ever again with PAL..
ReplyDeletePAL n nman grabe ginawa nila sa friend ko at family nya ng pauwi ng US. Cancelled flight nila tapos yung customer service wlang wenta. Nagparebook at nagbayad pa ulit sila sa hotel kasi naiwan na sila ng plane. Doble gastos nila pero never sila kinausap ng PAL customer service. Never na kayong sumakay sa knila dami ng reklamo sa knila.
ReplyDeleteWait natin ang makabagbag-damdamin na apology from PAL. Specialty nila yan eh. Jan sila expert - mag sorry!
ReplyDeleteGood riddance (hopefully) dun sa check-in manager. Imagine ilang beses na kaya niya ginawa yung ganyang klaseng pagsisinungaling sa mga passengers ng PAL?
ReplyDeleteThe very fact they already knew that the manager really did not call the embassy speaks volumes. The rich and influential have friends in high places, and it's not as if they're breaking the law or not adhering to the policies. The daughter got left behind to begin with.
ReplyDeleteIf they're in the right, the manager should be ready for the consequences.
In terms of service, parang on par nalang CebPac at PAL.
ReplyDeleteI also stopped using PAL 4 years ago.
ReplyDeleteI used common sense in analyzing their scenario based on what Small laid out in her vlog. So pwede naman pala na sila ang nag-validate on their own with their connections on rules for onboarding passenger using temp 🇨🇦 passport. This would have been avoided if even before they got to the check in counter sila mismo they can insist with proofs of validation that a temp passport from countries like US, CN and EU is accepted for entry in JP. Ang burden of securing and ENSURING you have all the necessary and required docs for entry admission to any country is with the passenger and not with the airlines. Whether this is PAL or other airlines, the same risk of being advised that temp passport is not accepted can still happen or occur. Simply because ipinasa mo sa ibang tao ang pag-interpret nung rules and regulations na kung ikaw mismo naiintindihan mo, sigurado ka at nag-due diligence ka YOU could have insisted right to their face in that counter na they are wrong because ikaw mismo ginawa mo ang assignment/part mo to mitigate such scenario from happening. Using temp passport always has risks attached to it. Pwede dun tayo sa situation at scenario mag-comment kesa sa iba ibang non related issues na di naman relevant or related sa case ni Small. Yes me mga kapalpakan ang PAL, given na yan. Pero sa scenario na ito na ikinuwento thru vlog, lets be fair to all sides. Happy New Year mga ka-Marites!
ReplyDeleteif they said no wala kang magagawa dika papasakayin. dami mo sinabi.
DeleteIndeed. Alam mo hawak mo and the power of what you're holding. Insist on it.
DeleteYes, absolutely agree with this. Always make sure to bring dupporting documents when using something that is not the norm. In this case, a temporary passport.
DeleteYes andami dito comments ng bad experiences nila sa PAL na wala man lang konek sa pinagdaanan ng anak ni Small.
DeleteGrabe ang classy pa din ni Small kahit may hassle na nangyari.
ReplyDeleteI remember last year while we were in Manila. I received an email from PAL telling me they moved our returned flight to a month dahil checking maintenance daw. aalis na dapat kami nun in a week, syempre galit ako at kinausap ko ang PAL. Wala akong tulog nun at may nangako sakin na secure nila ako ng flight at iemail daw sakin ang confirmation. inantay ko wala yung confirmation, wala...sa galit ko sumugod ako sa airport, may PAL office dun. Tapos yung rep dun sabi wala daw reservation na nangyari..buti nalang may iscreenshot ako ng chat convo ko sa PAL rep online. nilaban ko talaga. in the end nakakuha kami ng seats pero the process of getting this..sobrang stressful.. talagang ayaw na namin mag PAL.
ReplyDeleteKaya ako laging EVA air pag uwi ng Pinas, walang kwenta ang PAL at mga US airlines. Mga staff ng EVA air maasikaso.
ReplyDeleteang yayabang pa ng nga pal flight attendants akala mo kung makarampa sa airport sila ang star. ang chaka naman ng service and reputation ng airline nila ahahaha
ReplyDelete