Baka nasa public place or labas si sofia when ate gurl saw what she did to the grab driver. Or maybe sofia rant to sns but deleted immediately. I also just speculated but i already know sofia has some serious bad attitude
Omg, ang back story niyan nag order ng cupcakes na mai icing ba un or butter cream frosting si sofia tapos sa kasamaang palad nasira kasi natumba ang mga cupcakes ang pangit na tingnan kaya nag mystory si sofia at sabi be responsible daw dapat mga grab driver.
1:38 nagorder kasi sya ng cupcakes for her mom tapos pagdating nung order nagkarambulan na ung mga cupcakes sa loob ng box. Dumikit na din ung ibang icing sa loob ng box.
9:23 i would have been angry if that happened to me too. Tapos mapipilitan ako magbayad for the bad service kasi nga abono pa rin yun ng driver na irresponsible.
And who in their right mind would order decorated cakes/cupcakes via grab? And expect it to be in prestine condition? Kahit nga nakakotse ka na maling preno lang ng driver posibleng masira na yung cake mo, grab pa kaya? Kaloka!
ngek expected na yun, cake or cupcake pag motor, risky talaga. kung gusto nya sure d masira, inutusan nalang sana nya yung driver nya, or lalamove. i ordered din before pero via car pinadeliver para safe.wag nya isisi sa iba pagkasira nung cupcakes nya jusko kawawa naman yung driver. mabadtrip ka, dedmahin mo yung driver pero wag naman na ipahiya, di naman sadya nun driver yun
ano ba munang ngyari? kasi daming comments dito halatang asar lang kay sofia, hindi na inalam ang situation. 🙄
nastress na rin ako sa grabfood, kaya gusto ko muna malaman kung anong ending ng order niya. nagbayad nga naman siya, kung di nasecure ung pagkain, sinong matutuwa sa ganun??
Or better yet wag na kayong mga makikitid ang utak gumamit ng Grab services, don't compare the Japanese to us kc sa Japan patag ang daan so isang factor na yon and second marami sila gears to preserve something for whatever. While bad service needs to be reprimanded, matuto din naman tayong umintindi.
3:03 my golly, kaya Filipinos don't get best service dahil sa ganyang thinking. Fyi, binabayaran po ang services nila, kaya it's alright to expect for a good service. Lets be intellectual and not too emotional on this matter. Siguro isa tong factor why most developed countries are where they are now, kasi their people expect good service, they don't settle for mediocre performance lalo na sa isang bagay na binayaran mo.
Parang sa call centers yan, they get the rant of clients, minsan minumura at minamaliit pagkatao nila ng customer, pero it's part of their job, and you don't tell people to cry over your situation because in the first place, pinili mo ang job na yan, kaya you accept everything na part of it.
3:03 taga Grab ka? Kung hingin namin ng 50% off pag natapon ang pagkain, maiintindihan mo kaya? Business kasi to, nagbabayad ng tama ang customer, so sana tama rin ung service. Pano tayo mag-iimprove kung puro ka understanding sa sablay?? Kung maka-patag ang daan sa japan ka dian, as if hindi sementado dito.🙄 Kaya nga nakakalipad ang mga motor sa kalsada kasi okay ang daan.
My husband is also a grab food rider, he delivers cakes even before nasa honestbee pa sya. He did make a mistake nagdeliver sya and nasira ang cake from daisies. He apologize and bought another cake for free. Wag po natin kunsintihin ang mali, the riders job is to deliver the food in good condition. My husband is one of these riders but they deliver well kahit sa mga slums pa ang location.
I agree with you 12:41! Kaya minsan marami petics sa trabaho or di masyado sineseryoso responsibiliy kasi ang iniisip maiintindihan naman sila which is mali. When you take a job you take the responsibility it carries, no excuses. Although, I hope in a nice way yung pamumuna ni Sofia.
Totoo nmn na binabayaran ng tama ang grab ayun sa delivery fee na sinabi nila kaya its grab's responsibility na ayos pa rin yong iddeliver nila.totoo na kawawa din sila pero malay natin kung di masyado naayos paglagay kaya ganon nangyari.
3.03 ang dapat magadjust ay ang grab Hindi Yong customer. Pag Hindi nila kayang i ideliver ang kanilang promises dapat huwag Na silang pumasok Sa service Na ganito or 50% off para fair.
I understand that these Grab drivers need to provide the best service. Pero naman, cupcake yan with icing na may itsurang dapat ingatan. Pag ako bumibili ng cake at nakasakay sa taxi, ingat na ingat na sa paghawak. What do you expect sa Grab driver na naka-motor na walang kasamang tagahawak? Nagpapa-deliver ako ng food pero pag mga ganyang klase naman, di ko ipapa-motor. Unless delivery talaga yan ng mismong resto/bakeshop kasi expertise nila yan at may way sila to deliver (for sure hindi via motorcycle).
Exactly! Paying customers should have a say. Hindi dapat tinotolerate ang ganyan. Sa lahat ng mga nag comment isa Lang ang nag made ng sense. Si 7:43. You couldn’t have said it better!!
what i know nakita ko sa IG story nya, yung inorder nya na cupcakes pagdating sa kanya lamog lamog na, same nangyari before sa akin pagkakaiba lang caje, hindi iningatan kaya kalat kalat yung icing. i know kawawa naman yung nagdeliver pero nagbayad naman ako para sa service kaya siguro pwede naman ako magreklamo, sane as her situation
yes, pwde magreklamo at pwede magbigay ng rate na 1 at wag ng umulit next time. idk the story but sofia has a history of being rude. at anong inexpect niya sa pagorder ng ganito sa grab??
3:31am obviously hindi mo gets point ko bakit pa nila nilagay dun yung offer ng delivery for cakes kung obviously naman magkakalasog lasog lang? try ko magisip, magisip ka din makasalita ka naman parang wala ng paraan.
3:31, ka amaze naman sobrang talino mo. E di sana pala, tanggalin ni grab ang cakes sa grab food. in the first place bakit ka bibili ng food tapos mag eexpect ka na sira sira?
ang talino mo naman para gumastos ng pera sa sira sirang order.
Jusko edi tanggalin ng grab ung option na pede ideliver ang cake sa motorbike. Binabayaran ang service nila kaya dapat magingat sila. Its not high and mighty.
First of, I'm not a fan of Sofia. Heard so many negative things and have seen few negative write ups about her too, but c'mon, Grab accepted the task of delivering something that can be easily ruined so that means they can do it, hand it to the person who ordered it in perfect shape. I have nothing against the driver because I'm sure he apologized but I hope he'll be more responsible next time. Also, for Sofia, I hope she wasn't that rude to the driver as the commenter was trying to insinuate.
Service oriented yung pinasok nung mga naggaGrab so kung magiging understanding na lang mga customer/clients tulad ni wanderer na kahit kalahati na lang dumating sa kanyang drinks dahil natapon or baka nauhaw hehehe E good for them. Pero again its a service oriented business so dapat organized sila at handa sa mga dadalhin nila. Kelangan me mga lalagyan sila nun kahit motor lang sila dahil nag apply sila sa ganoong service.
Sasabihin nanaman nya meron syang particular mental health keme. Nung una naniwala pa ko na she’s going through something eh. I dont want to judge her.. Kaya lang dami ko din kilalang may mental issues pero hindi maldita
i think it's but natural for one to expect the food delivery to keep the food secure during travel. it's no denying that it's their job and as paying customer you have the right to air your complaints if the delivery was not as expected. besides, if it was not secure, how can the customer guarantee that it was not contaminated? hindi naman kasi artista sila eh expected na mas mataas tolerance nila kaysa sa iba. i don't get it why she had to be attacked for demanding the service that she paid for?
I read above that what she was complaining about is cupcakes na nalamog..?
I am a baker and at the same time utilize grab services. COMMON SENSE na kung cakes, i dont use the service of grab motorcycles. Pwede gamitin yun grab car mismo - obviously much more expensive pero cake yan e. Sasakyan talaga kelangan to ensure na hindi malalapirat
Also, to the defense of the rider aba e kahit pa nga hawak yun cake e nawiwindang windang pa din yun icing di ba nga. Sino bumili nh cake dito na nag commute pauwi? Relate di ba? E lalo na yan nag mo motor at nasa pack lang yun cake.
dito sa SG competent ang grabfood 7:54 kahit cake pa yan, kasi service talaga habol, dyan sa PH kasi wala man lang silang lalagyan or box sa likod ng motor nila, parang dun sa cake to go may delivery services sila pero motor gamit, saka may cake bang nakapack? nasa box yan. kung hindi kaya ideliver ang cake or any food eh alisin na lang sa lists ng pwedeng ideliver sa grabfood. ur paying for convenience and kaya nga may area na malapit para hindi mahirapan riders na magdeliver.
7:54 so sisihin ang nag-order, pero hindi ang nag-accept ng order? If Grab can't handle cupcakes pala, then take it out from their food options. Para namang scammer ang datingan, na nag-open ka ng ng list, tapos pag may pumatol, babalikan ka na common sense na hindi dapat inoorder yan sa kanila.
I guess you also need to be smart in ordering stuff sa grab. Kasi yung lagayan din nila ng food sa travel is hindi secured kaya kung cakes and soft food items, impossible madeliver yan ng tama. Pang milk tea and fried food lang sya ideal. If sana kung car yan and 2 sila..one driving and one securing the items tapos lamutak pa din then dun magreklamo ka na. Also as a teen star trying to win fans, hindi makakatulong yung post nya. Should have complained privately. Di lahat for public consumption.
Di ba responsibility ng ship kung saan inorder ang food or drink to have it packed appropriately para Di matapon. Kung katulad nung cupcakes dapat kung delivery yun by grab or skip the dishes dapat lang ang packaging nya eh one that will withstand bumps on the road.
Nakita ko ung post nya sa ig stories niya. Nagpadeliver siya ng cupcakes tapos nung nadeliver na sira-sira na ung design tapos gulo gulo na. May karapatan siya magreklamo dahil bayad ung service ni grab driver.
I know may attitude tong si Sophia pero kung ako nasa position nya magagalit din ako. Grab offer services so dapat ayusin nila diba? Yun service kasi ang binabayaran sakanila e. Kung palagi nalang natin iintindihin, edi hindi na nila aayusin yung trabaho nila at magddrive nalang sila ng bara bara. Ok lang naman pala sa customers na maideliver yun order nila na not in good condition e.
Not a fan of Sofia, but i dont see anything wrong with it. Kung ako customer at nagbayad ako ng service tapos magkakaganyan, magagalit at magagalit tlga ako lalo na kung special ito for my mom.
wag kayong magpakaimpokrito na bait baitan, kung sa inyo mangyare yan baka magdemand pa kayo ng refund
Just bec she has a maldita image does not make her wrong all the time. Sure mga little spills and all ay acceptable. Pero if over naman na nababoy ang order mo, mali rin un. So ikaw pag nakita mo na nalurayluray ang order mo, smile ka lang ba at sabihin mo intindihin nalang. Wag tayo plastic. U pay for service that comes with some realistic explanation.
People would've given her the benefit of the doubt kung first time sya na callout, but Sofia has been notorious for being entitled and having an attitude so....
wow ha. Pasalamat ka na nga na may grab food na ngayon. Yes, it is very convenient. But have you seen the riders when they go and buy your food? Even on a sunday, they spend their days catering to customers. Pipila, mag aantay, makaka-amoy ng masarap na pagkain (which is torture if you're hungry), babalansehin sa motor habang papunta sa customer. Have you tried doing that GURL??Appreciate them pls. I doubt you gave him a tip
Te ginagawa ba nila yun kasi inutusan natin sila? Hindi ba ginagawa nila yun para kumita sila ng pera? And why would you tip someone kung hindi ka naman satisfied sa service? Appreciate those who deserved to be appreciated.
it's their job 9:48, nakita mo din ba yung mga nagtratrabaho sa opisina na hirap na hirap with mababang sahod. hindi ka pa yata nakaranas ng kapalpakan hintayin mo maranasan yan at saka mo sabihin na pasalamat tayo at may grabfood
Ang oa mo, 9:48. Everything you mentioned comes with the job that THEY chose to do. Nagbabayad ang mga customers for whatever food they order and the service na makakarating sayo ng maayos kung ano man inorder mo. Hindi naman yan “thank you” lang o pasabuy para ilabas mo yang card na yan. A customer has all the right to complain and rant in their socmed kung luray luray yung food pagdating. Wag kang oa jusko ha! -rolls eyes-
why is sofia being attacked eh ang simple ng issue. she paid for a service she trusted will be delivered right but the grab failed to do what they were supposed to do. lagi na lng bang ok lng kahit nagkamali? paano matututo yang grab na gawin ng tama ang trabaho niya kung lagi nalang makikisimpatya sakanila kase kawawa?paano naman ung nagbayad at nagaksaya ng panahon na pagkatiwalaan ang serbisyo nila.stop the hypocrisy pls. customer service po ang trabaho nila they have standards din sa line of work nila they already know what they are supposed to do they need to deliver the right service. not a fan of sofia but she has all the rights to complain
Totally agree with you! Hindi naman din pinulot lang yung pinangbayad sa service and food. Kung lagi nalang iintindihin at sasabihin na kung mataas expectation e di wag gumamit ng grab food, sa tingin nila tatagal sila sa business? And the moment inaccept nila yung order means meron silang sapat na kagamitan to secure the order at makarating ng maayos sa kumuha ng service nila. Hay daming hypocrite
Mali naman yung GRAB doon. They should improve their service. We cannot just keep paying for and accepting sloppy jobs. They should find a way as that is their business. Im with Sofia on this one.
If she ordered a cake or cupcake sana naisip nya possible maalog yun sa motor. Sana nagbayad sya ng vehicle na mas malaki and stable kung sobrang fragile ng pinadeliver nya. I always order din online ng cakes for celebrations but they always recommend na wag mag-grab delivery since baka masira yung cake. Nakakadisappoint naman si Sofia
May role din ang grab don FYI. Kahit gaano kasecure ang packaging ng supplier, kung walang maayos na lalagyan ang rider o kaya mega cut and swerve siya sa daan, malaki ang chance na gulo gulo na ung pagkain
what can we expect from this nega girl na feeling alta!!! yan oh tinirada na ng commenter ng english di na sumagot! feelingera talaga tong si ate girl mo
May point si Sofia, nagbayad siya dapat lang maganda ang maging service. Kaya lang nega image na si girl so kahit may tama siya hindi pa din okay sa iba. Yan ang nagagawa ng image.
Maybe she should have gotten lalamove car or grab car instead of grab motorcycle. Cakes are very delicate what more cupcakes. Its soo hard to transport cakes esp when nt packed well. The baker shd hve suggested to her to hire a car to avoid these kinds of mishaps.
Tama naman si Sophia, hater lang kayo. Grab drivers should take extra effort for the deliveries, nagbabayad tayo at di yan libre para umorder ng isang pagkain na pagdating sayo, di na maganda ang pagkakalagay.
to be fair, alam naman pala dito lahat na nangyayari mga unfortunate events with food coming in a bad state, instead of 'intindihin ang sitwasyon' why not Grab look for solutions to improve service? yang puro intindi intindi does not promote competence and high standard of service, just a culture of laziness and passivity.
Yeah I got na may rate. Pero sometimes, you have to call out to caught their attention. Kaya for me, good job ka Sofia for this. Kung ordinaryong tao lang yan, di masyado mapapansin ni Grab. Paki-ayos ng service. Hindi libre ang delivery kaya tama lang na magdemand kami ng good service.
Ako naman pag nag order ng cake and cupcake I would rather get it kasi in my mind baka masira ni grab driver at maging problema ko pa . Kung busy ako I Will Let someone pick it up For Me... ganun lang yun.
I agree with Sophia. Sorry guys. If you can't provide quality service, then just discontinue it. Period. Grab service ain't free. Ganyan tayo mga Pinoy, sanay tayo ng-- pwede na yan, ok na yan chuchu kaya third world forever tayo huhu. #AimHighPinas
Plastic ng iba dito. Nakakita lang kayo ng chance para mabash na naman ang tao. Siguro kung kayo rin sa situation nya maiinis din kayo. Problem lang, pinost nya pa kasi. Eh celeb sya, mkikita ng marami.
Nakakaloka mga iba dito. Si sofia pa talaga nakakadisappoint. Dahil ayaw niyo lang sa isang tao, clouded na judgment niyo kahit maliwanag pa sa sikat ng araw kung sino may pagkukulang. Wag ganun mga besh.
May disclaimer naman na ata ang grab pag dating sa cakes or pastries na pwede masira o matunaw. Order at your own risk. Prone tlaga na masira pas sa motor lang sinakay. Imagine pa kung walang lalagyan sa likod mapunta ung order na ganyan..meaning while driving hawak pa nung rider sa isang kamay nya. I think lahat naman halos ng riders eh maingat sa orders. Kaso may instances na meron tlga matatapon or masisira due to lubak na daan or ulan etc.
paka ano neto! sana grab na car, usually pag cupcakes, hindi motor ang ginagamit. may disclaimer kaming bakers na after itleaves our hands, wala na kaming sagot sa mangyayari. cupcakes are delicate, manong nag utos sa tao di ba.para maingatan. me hulog ka din S! susme! galing mo magblame hano!?! -GandaraParks
Hindi ko gets. So pano nalaman ni netizen na attitude si Sofia sa Grab guy?
ReplyDeleteBaka nasa public place or labas si sofia when ate gurl saw what she did to the grab driver. Or maybe sofia rant to sns but deleted immediately. I also just speculated but i already know sofia has some serious bad attitude
DeleteMalamang researcher. Mga chismosa pagdating sa buhay ng iba grabe ang ginugugol na oras sa pagreresearch.
Deleteteh! may tweet sya before na truck drivers daw are the worst dirvers. Kasi nasagasaan yung friend nya tapos nilahat na nya mga truck drivers kaloka
Delete2:52 truck driver pala ang layo naman sa grab
DeleteOmg, ang back story niyan nag order ng cupcakes na mai icing ba un or butter cream frosting si sofia tapos sa kasamaang palad nasira kasi natumba ang mga cupcakes ang pangit na tingnan kaya nag mystory si sofia at sabi be responsible daw dapat mga grab driver.
Delete1:38 nagorder kasi sya ng cupcakes for her mom tapos pagdating nung order nagkarambulan na ung mga cupcakes sa loob ng box. Dumikit na din ung ibang icing sa loob ng box.
Delete9:23 i would have been angry if that happened to me too. Tapos mapipilitan ako magbayad for the bad service kasi nga abono pa rin yun ng driver na irresponsible.
DeleteAnd who in their right mind would order decorated cakes/cupcakes via grab? And expect it to be in prestine condition? Kahit nga nakakotse ka na maling preno lang ng driver posibleng masira na yung cake mo, grab pa kaya? Kaloka!
Deletengek expected na yun, cake or cupcake pag motor, risky talaga. kung gusto nya sure d masira, inutusan nalang sana nya yung driver nya, or lalamove. i ordered din before pero via car pinadeliver para safe.wag nya isisi sa iba pagkasira nung cupcakes nya jusko kawawa naman yung driver. mabadtrip ka, dedmahin mo yung driver pero wag naman na ipahiya, di naman sadya nun driver yun
DeleteSo, nagmaldita pala siya ulit
ReplyDeleteano ba munang ngyari? kasi daming comments dito halatang asar lang kay sofia, hindi na inalam ang situation. 🙄
Deletenastress na rin ako sa grabfood, kaya gusto ko muna malaman kung anong ending ng order niya. nagbayad nga naman siya, kung di nasecure ung pagkain, sinong matutuwa sa ganun??
OTT kasi yung complaint ni Sofia tapos magagalit sya kung may mag comment sa attitude nya.
ReplyDeleteDi na talaga natuto tong si Sofia.
ReplyDeleteWag na silang magGrab! They only have One Job to do Tapos mediocre pa!? Japanese don't Tip Coz they have high regard for their craft or job!
ReplyDeleteOr better yet wag na kayong mga makikitid ang utak gumamit ng Grab services, don't compare the Japanese to us kc sa Japan patag ang daan so isang factor na yon and second marami sila gears to preserve something for whatever. While bad service needs to be reprimanded, matuto din naman tayong umintindi.
DeleteIf the service is bad, wag nyo na gamitin and tama c 303 jusko ang ibang kalsada dyan sa atin ang sama. Lol
Delete3:03 my golly, kaya Filipinos don't get best service dahil sa ganyang thinking. Fyi, binabayaran po ang services nila, kaya it's alright to expect for a good service. Lets be intellectual and not too emotional on this matter. Siguro isa tong factor why most developed countries are where they are now, kasi their people expect good service, they don't settle for mediocre performance lalo na sa isang bagay na binayaran mo.
DeleteParang sa call centers yan, they get the rant of clients, minsan minumura at minamaliit pagkatao nila ng customer, pero it's part of their job, and you don't tell people to cry over your situation because in the first place, pinili mo ang job na yan, kaya you accept everything na part of it.
I agree with you, 3:03!!!
Delete3:03 exactly. Mga divang to. walang compassion
Delete3:03 taga Grab ka? Kung hingin namin ng 50% off pag natapon ang pagkain, maiintindihan mo kaya? Business kasi to, nagbabayad ng tama ang customer, so sana tama rin ung service. Pano tayo mag-iimprove kung puro ka understanding sa sablay??
DeleteKung maka-patag ang daan sa japan ka dian, as if hindi sementado dito.🙄 Kaya nga nakakalipad ang mga motor sa kalsada kasi okay ang daan.
10:45 its the attitude gurl
DeletePede naman mag reklamo. Pero obvious na masisisra talaga pag food
10:45 hahaha I love if
DeleteMy husband is also a grab food rider, he delivers cakes even before nasa honestbee pa sya. He did make a mistake nagdeliver sya and nasira ang cake from daisies. He apologize and bought another cake for free. Wag po natin kunsintihin ang mali, the riders job is to deliver the food in good condition. My husband is one of these riders but they deliver well kahit sa mga slums pa ang location.
DeleteI agree with you 12:41! Kaya minsan marami petics sa trabaho or di masyado sineseryoso responsibiliy kasi ang iniisip maiintindihan naman sila which is mali. When you take a job you take the responsibility it carries, no excuses. Although, I hope in a nice way yung pamumuna ni Sofia.
Delete10:45 hahaha kaya nga nakakalipad ang mga motor sa kalsada...antawa ko sa comment mo anon !!! tomoh
Delete3.28 paano ba niya pinuna?
DeleteTotoo nmn na binabayaran ng tama ang grab ayun sa delivery fee na sinabi nila kaya its grab's responsibility na ayos pa rin yong iddeliver nila.totoo na kawawa din sila pero malay natin kung di masyado naayos paglagay kaya ganon nangyari.
Delete3.03 ang dapat magadjust ay ang grab Hindi Yong customer. Pag Hindi nila kayang i ideliver ang kanilang promises dapat huwag Na silang pumasok Sa service Na ganito or 50% off para fair.
DeleteI understand that these Grab drivers need to provide the best service. Pero naman, cupcake yan with icing na may itsurang dapat ingatan. Pag ako bumibili ng cake at nakasakay sa taxi, ingat na ingat na sa paghawak. What do you expect sa Grab driver na naka-motor na walang kasamang tagahawak? Nagpapa-deliver ako ng food pero pag mga ganyang klase naman, di ko ipapa-motor. Unless delivery talaga yan ng mismong resto/bakeshop kasi expertise nila yan at may way sila to deliver (for sure hindi via motorcycle).
DeleteAgree 1:37am..ganyan dn ako..
DeleteExactly! Paying customers should have a say. Hindi dapat tinotolerate ang ganyan. Sa lahat ng mga nag comment isa Lang ang nag made ng sense. Si 7:43. You couldn’t have said it better!!
DeleteLagi na lang syang nato-trouble sa social media.
ReplyDeletesino ba namang hindi? eh babad sya sa social media hahahaha addiction nya ata yan
Deleteyup thats her, only knows how to seek validation of her "ganda" to her followers tapos pag may nagawa siyang mali sabay labas ng "depression" card.
DeleteShe's just an airhead. Even worse, a stubborn airhead. Ipipilit pa rin talaga yung sarili kahit mali na
Delete9:29 AM Mali na pala ngayon na i-complain ang poor service? Don't be unfair, just because you dislike the person.
Delete1.55 ganyan ang attitude ng mga pinoy. They condemn people who are in the right just because they don't like them.
DeleteSus, ang arte!!!🙄🙄🙄
ReplyDeleteSofia ateng, Welcome to Social Media.
ReplyDeleteDito talaga nakikita kung Kupz ka or not.
Parang kulang ang babaeng ito sa compassion & empathy to others.
ReplyDeletewhat i know nakita ko sa IG story nya, yung inorder nya na cupcakes pagdating sa kanya lamog lamog na, same nangyari before sa akin pagkakaiba lang caje, hindi iningatan kaya kalat kalat yung icing. i know kawawa naman yung nagdeliver pero nagbayad naman ako para sa service kaya siguro pwede naman ako magreklamo, sane as her situation
DeleteI do understand ur point,3:01. However in sofia's case, she maybe doesnt show any empathy, compassion, or understanding to the delivery boy.
DeleteYes, u can complain but dont act high and mighty just because u pay for their services. Theres another way to complain without being rude.
-BPO agent
3:01 common sense din kasi. Kapag cake talagang magkakalasog lasog yan. Halerr
DeleteNot unless car deliver.
Try mo mag isip.
yes, pwde magreklamo at pwede magbigay ng rate na 1 at wag ng umulit next time. idk the story but sofia has a history of being rude. at anong inexpect niya sa pagorder ng ganito sa grab??
Delete3:31am obviously hindi mo gets point ko bakit pa nila nilagay dun yung offer ng delivery for cakes kung obviously naman magkakalasog lasog lang? try ko magisip, magisip ka din makasalita ka naman parang wala ng paraan.
Delete3:31, ka amaze naman sobrang talino mo. E di sana pala, tanggalin ni grab ang cakes sa grab food. in the first place bakit ka bibili ng food tapos mag eexpect ka na sira sira?
Deleteang talino mo naman para gumastos ng pera sa sira sirang order.
Jusko edi tanggalin ng grab ung option na pede ideliver ang cake sa motorbike. Binabayaran ang service nila kaya dapat magingat sila. Its not high and mighty.
DeleteKelan ka matututo Sofia?
ReplyDeleteI get Sofia‘S point because kaya nga ngpdeliver and she’s at work. Gusto lanh tlaga mjustify ng commenter ang point nya
ReplyDeleteSobrang entitled. Wala ibang alam, ganda lang. Tsk!!!
ReplyDeletePeople should get what they paid for. Hindi naman libre or mura ang Grab. Dapat discounted or complain.
DeleteFirst of, I'm not a fan of Sofia. Heard so many negative things and have seen few negative write ups about her too, but c'mon, Grab accepted the task of delivering something that can be easily ruined so that means they can do it, hand it to the person who ordered it in perfect shape. I have nothing against the driver because I'm sure he apologized but I hope he'll be more responsible next time. Also, for Sofia, I hope she wasn't that rude to the driver as the commenter was trying to insinuate.
Delete3.38 hindi mapagkakatiwalaan yong commenter kasi baka may dagdag-bawas na sa mga sinasabi niya.
DeleteParang hindi bagay ang maamong face nya sa real attitude nya.
ReplyDeleteDeceiving pala ang maamong mukha nya. Behind that face ay may something undesirable pala...Aha!!!
DeleteSayang ang ganda nya. Bakit kaya hindi sya sumisikat sa network nya?
ReplyDeletedi naman kasi sya kagandahan sa videos/TV
Deletesaang network na ba sya connected?
DeleteLol, wala namang talent kasi. Gets mo.
DeleteService oriented yung pinasok nung mga naggaGrab so kung magiging understanding na lang mga customer/clients tulad ni wanderer na kahit kalahati na lang dumating sa kanyang drinks dahil natapon or baka nauhaw hehehe E good for them. Pero again its a service oriented business so dapat organized sila at handa sa mga dadalhin nila. Kelangan me mga lalagyan sila nun kahit motor lang sila dahil nag apply sila sa ganoong service.
ReplyDelete1:49 sa grab sila mismo mag reklamo. Hindi yun awayin nya ang delivery guy.
Delete3.32 what the! Grab is an app, not a person!
DeleteKasalanan ba ng grab company mismo kung nasira ung cupcake? Db si driver ang may fault?
DeleteSasabihin nanaman nya meron syang particular mental health keme. Nung una naniwala pa ko na she’s going through something eh. I dont want to judge her.. Kaya lang dami ko din kilalang may mental issues pero hindi maldita
ReplyDeletethis. she will try to justify her rudeness lagi
DeleteWhat happened ba?
ReplyDelete“I have my days too” nako magdadahilan nanaman yan
ReplyDeleteHahah 1:58 ikr.
DeleteWe have days too.
DeleteLahat tayo meron.
Pero ikaw sofia, EPAL
In fairness may kumukuha pa pala dito kay sofia haha
ReplyDeleteMuka siyang si jessa zaragoza sa pic
ReplyDeleteAng layo ha! At mas maganda ng balde balde si Jessa Z noh!
DeleteAlam ko yang app na gamit nya.#SagadSabutoAng Filter
ReplyDeletefilter yan sa instagram story. luh
DeleteNag papatawa lang sa sagad sa buto
DeleteDimo naman na gets
Ano po problem?
ReplyDeletei think it's but natural for one to expect the food delivery to keep the food secure during travel. it's no denying that it's their job and as paying customer you have the right to air your complaints if the delivery was not as expected. besides, if it was not secure, how can the customer guarantee that it was not contaminated? hindi naman kasi artista sila eh expected na mas mataas tolerance nila kaysa sa iba. i don't get it why she had to be attacked for demanding the service that she paid for?
ReplyDeleteKung ndi nmn justifiable ung Ginawa ni Sofia , baka ndi ako kampi pro grab drivers’ sop is to deliver your food in a good condition etc.
DeleteYes she complained but not all the time dpt tayo laging okay2 nlang. Eh kung gutom kana or late. Dba nk.gigil din.
I read above that what she was complaining about is cupcakes na nalamog..?
DeleteI am a baker and at the same time utilize grab services. COMMON SENSE na kung cakes, i dont use the service of grab motorcycles. Pwede gamitin yun grab car mismo - obviously much more expensive pero cake yan e. Sasakyan talaga kelangan to ensure na hindi malalapirat
Also, to the defense of the rider aba e kahit pa nga hawak yun cake e nawiwindang windang pa din yun icing di ba nga. Sino bumili nh cake dito na nag commute pauwi? Relate di ba? E lalo na yan nag mo motor at nasa pack lang yun cake.
2:37 may attitude talaga sya bakla halerr
Deletedito sa SG competent ang grabfood 7:54 kahit cake pa yan, kasi service talaga habol, dyan sa PH kasi wala man lang silang lalagyan or box sa likod ng motor nila, parang dun sa cake to go may delivery services sila pero motor gamit, saka may cake bang nakapack? nasa box yan. kung hindi kaya ideliver ang cake or any food eh alisin na lang sa lists ng pwedeng ideliver sa grabfood. ur paying for convenience and kaya nga may area na malapit para hindi mahirapan riders na magdeliver.
Delete7:54 so sisihin ang nag-order, pero hindi ang nag-accept ng order? If Grab can't handle cupcakes pala, then take it out from their food options. Para namang scammer ang datingan, na nag-open ka ng ng list, tapos pag may pumatol, babalikan ka na common sense na hindi dapat inoorder yan sa kanila.
Delete3.14 my point exactly!
DeleteKaya nga. I dont undersrand why jinujustify ung mali nung nagdeliver.
Delete*Sees the words "sofia" and "attitude" in the same headline--disappointed but not surprised.
ReplyDeleteShe seems to have a lot of those days 🙄
ReplyDeleteI follow her on IG and I saw her porst. Wala naman masama na nagreklamo siya. Hayaan niyo na siya.
ReplyDeleteI guess you also need to be smart in ordering stuff sa grab. Kasi yung lagayan din nila ng food sa travel is hindi secured kaya kung cakes and soft food items, impossible madeliver yan ng tama. Pang milk tea and fried food lang sya ideal. If sana kung car yan and 2 sila..one driving and one securing the items tapos lamutak pa din then dun magreklamo ka na. Also as a teen star trying to win fans, hindi makakatulong yung post nya. Should have complained privately. Di lahat for public consumption.
ReplyDeleteTHIS!
DeleteDi ba responsibility ng ship kung saan inorder ang food or drink to have it packed appropriately para Di matapon. Kung katulad nung cupcakes dapat kung delivery yun by grab or skip the dishes dapat lang ang packaging nya eh one that will withstand bumps on the road.
ReplyDeleteyung nag english na yung commenter di na kayang sumagot si sofia hehe
ReplyDeleteNakita ko ung post nya sa ig stories niya. Nagpadeliver siya ng cupcakes tapos nung nadeliver na sira-sira na ung design tapos gulo gulo na. May karapatan siya magreklamo dahil bayad ung service ni grab driver.
ReplyDeleteShe is entitled for the service she paid for. Simple as that.
ReplyDeleteI know may attitude tong si Sophia pero kung ako nasa position nya magagalit din ako. Grab offer services so dapat ayusin nila diba? Yun service kasi ang binabayaran sakanila e. Kung palagi nalang natin iintindihin, edi hindi na nila aayusin yung trabaho nila at magddrive nalang sila ng bara bara. Ok lang naman pala sa customers na maideliver yun order nila na not in good condition e.
ReplyDeleteNot a fan of Sofia, but i dont see anything wrong with it. Kung ako customer at nagbayad ako ng service tapos magkakaganyan, magagalit at magagalit tlga ako lalo na kung special ito for my mom.
ReplyDeletewag kayong magpakaimpokrito na bait baitan, kung sa inyo mangyare yan baka magdemand pa kayo ng refund
8:52 kaya nga. a lot of people here are just annoyed with sofia, kaya kahit may point siya, kasalanan pa rin niya.🙄
Deletepero pag sila nabigyan ng ganyang sablay na service, i doubt tatanggapin lang nila na kalat kalat na ung pagkain nila. hypocrites.
Just bec she has a maldita image does not make her wrong all the time. Sure mga little spills and all ay acceptable. Pero if over naman na nababoy ang order mo, mali rin un. So ikaw pag nakita mo na nalurayluray ang order mo, smile ka lang ba at sabihin mo intindihin nalang. Wag tayo plastic. U pay for service that comes with some realistic explanation.
ReplyDeletePeople would've given her the benefit of the doubt kung first time sya na callout, but Sofia has been notorious for being entitled and having an attitude so....
ReplyDelete9:19 Yeah, but this time she is really entitled to get her orders in good or relatively good condition don’t you think?
DeleteTulad lang natin pwede din mag complain kung mali mali at panget na condition ang pagkain
ReplyDeletewow ha. Pasalamat ka na nga na may grab food na ngayon. Yes, it is very convenient. But have you seen the riders when they go and buy your food? Even on a sunday, they spend their days catering to customers. Pipila, mag aantay, makaka-amoy ng masarap na pagkain (which is torture if you're hungry), babalansehin sa motor habang papunta sa customer. Have you tried doing that GURL??Appreciate them pls. I doubt you gave him a tip
ReplyDeleteTe ginagawa ba nila yun kasi inutusan natin sila? Hindi ba ginagawa nila yun para kumita sila ng pera? And why would you tip someone kung hindi ka naman satisfied sa service? Appreciate those who deserved to be appreciated.
Deleteit's their job 9:48, nakita mo din ba yung mga nagtratrabaho sa opisina na hirap na hirap with mababang sahod. hindi ka pa yata nakaranas ng kapalpakan hintayin mo maranasan yan at saka mo sabihin na pasalamat tayo at may grabfood
DeleteAng oa mo, 9:48. Everything you mentioned comes with the job that THEY chose to do. Nagbabayad ang mga customers for whatever food they order and the service na makakarating sayo ng maayos kung ano man inorder mo. Hindi naman yan “thank you” lang o pasabuy para ilabas mo yang card na yan. A customer has all the right to complain and rant in their socmed kung luray luray yung food pagdating. Wag kang oa jusko ha! -rolls eyes-
DeleteBakit ka naman magbibigay ng tip kung di maganda nung dumating sayo ang order?
DeleteMaiba lang ano,itong Sofia Andres,ang ganda.Sana mabigyan ng mga kontrabida roles.
ReplyDeletewhy is sofia being attacked eh ang simple ng issue. she paid for a service she trusted will be delivered right but the grab failed to do what they were supposed to do. lagi na lng bang ok lng kahit nagkamali? paano matututo yang grab na gawin ng tama ang trabaho niya kung lagi nalang makikisimpatya sakanila kase kawawa?paano naman ung nagbayad at nagaksaya ng panahon na pagkatiwalaan ang serbisyo nila.stop the hypocrisy pls. customer service po ang trabaho nila they have standards din sa line of work nila they already know what they are supposed to do they need to deliver the right service. not a fan of sofia but she has all the rights to complain
ReplyDeleteTotally agree with you! Hindi naman din pinulot lang yung pinangbayad sa service and food. Kung lagi nalang iintindihin at sasabihin na kung mataas expectation e di wag gumamit ng grab food, sa tingin nila tatagal sila sa business? And the moment inaccept nila yung order means meron silang sapat na kagamitan to secure the order at makarating ng maayos sa kumuha ng service nila. Hay daming hypocrite
DeleteEntittled at feelingera si gurl, di hamak na starlet ka lang. Eat some humble pie
ReplyDeleteMali naman yung GRAB doon. They should improve their service. We cannot just keep paying for and accepting sloppy jobs. They should find a way as that is their business. Im with Sofia on this one.
ReplyDeleteIf she ordered a cake or cupcake sana naisip nya possible maalog yun sa motor. Sana nagbayad sya ng vehicle na mas malaki and stable kung sobrang fragile ng pinadeliver nya. I always order din online ng cakes for celebrations but they always recommend na wag mag-grab delivery since baka masira yung cake. Nakakadisappoint naman si Sofia
ReplyDeleteSana ikaw na lng ung nagorder para sa kanya
DeleteSana hindi na lang inaccept kung maalog naman pala at hindi kayang panindigan na maayos maideliver. Kay sofia ka pa talaga nadisappoint.
DeleteResponsibility of proper packaging falls on the food supplier, not the Grab or any other delivery service. FYI!
ReplyDeleteMay role din ang grab don FYI. Kahit gaano kasecure ang packaging ng supplier, kung walang maayos na lalagyan ang rider o kaya mega cut and swerve siya sa daan, malaki ang chance na gulo gulo na ung pagkain
Deletewhat can we expect from this nega girl na feeling alta!!! yan oh tinirada na ng commenter ng english di na sumagot! feelingera talaga tong si ate girl mo
ReplyDeleteDati na naman ganiyan ang paguugali ni Sofia maldita at mataray di naman sikat.
ReplyDeleteThere's something about Sofia that I really really don't like.
ReplyDeletekasi pretentious siya
DeleteMay point si Sofia, nagbayad siya dapat lang maganda ang maging service. Kaya lang nega image na si girl so kahit may tama siya hindi pa din okay sa iba. Yan ang nagagawa ng image.
ReplyDeleteMaybe she should have gotten lalamove car or grab car instead of grab motorcycle. Cakes are very delicate what more cupcakes. Its soo hard to transport cakes esp when nt packed well. The baker shd hve suggested to her to hire a car to avoid these kinds of mishaps.
ReplyDeleteTama naman si Sophia, hater lang kayo. Grab drivers should take extra effort for the deliveries, nagbabayad tayo at di yan libre para umorder ng isang pagkain na pagdating sayo, di na maganda ang pagkakalagay.
ReplyDeleteto be fair, alam naman pala dito lahat na nangyayari mga unfortunate events with food coming in a bad state, instead of 'intindihin ang sitwasyon' why not Grab look for solutions to improve service? yang puro intindi intindi does not promote competence and high standard of service, just a culture of laziness and passivity.
ReplyDeletekaya theres service rating and knowing what not to order. u dont have to be rude po :)
Deletewhat rudeness? take it constructively.
DeleteYeah I got na may rate. Pero sometimes, you have to call out to caught their attention. Kaya for me, good job ka Sofia for this. Kung ordinaryong tao lang yan, di masyado mapapansin ni Grab. Paki-ayos ng service. Hindi libre ang delivery kaya tama lang na magdemand kami ng good service.
DeleteAko naman pag nag order ng cake and cupcake I would rather get it kasi in my mind baka masira ni grab driver at maging problema ko pa . Kung busy ako I Will Let someone pick it up For Me... ganun lang yun.
ReplyDeletenagpadala na uli ang grabph ng new cupcakes as apology dun sa IG story nya..Kudos to grab
ReplyDeleteHaha at sino siya?? sana sa lahat din na nabarubal ang orders binibigyan!
Deleteeh di pag nabarubal order mo magreklamo ka din para palitan? ok na 4:12?
Deletenainis siya kasi di na instagramable yung cupcakes hahahahahaha yun lang yun.
ReplyDeleteI agree with Sophia. Sorry guys. If you can't provide quality service, then just discontinue it. Period. Grab service ain't free. Ganyan tayo mga Pinoy, sanay tayo ng-- pwede na yan, ok na yan chuchu kaya third world forever tayo huhu. #AimHighPinas
ReplyDeletethankyou 4:44 finally someone who gets it.
DeletePlastic ng iba dito. Nakakita lang kayo ng chance para mabash na naman ang tao. Siguro kung kayo rin sa situation nya maiinis din kayo. Problem lang, pinost nya pa kasi. Eh celeb sya, mkikita ng marami.
ReplyDeleteWe are consumers at kailangan din naman dumating ang pagkain ng maayos at tama.Nagbabayad tayo sa grab upang gawin ito.
ReplyDeleteNakakaloka mga iba dito. Si sofia pa talaga nakakadisappoint. Dahil ayaw niyo lang sa isang tao, clouded na judgment niyo kahit maliwanag pa sa sikat ng araw kung sino may pagkukulang. Wag ganun mga besh.
ReplyDeletegaspang talaga ugali ni sofia
ReplyDeleteMay first-hand experience ka bes?
DeleteKahit ako nasa sitwasyon niya, ganyan din gagawin ko. Nagbayad ako eh at food yan. Lahat tayo deserve na makuha yung worth ng pera natin.
DeleteMay disclaimer naman na ata ang grab pag dating sa cakes or pastries na pwede masira o matunaw. Order at your own risk. Prone tlaga na masira pas sa motor lang sinakay. Imagine pa kung walang lalagyan sa likod mapunta ung order na ganyan..meaning while driving hawak pa nung rider sa isang kamay nya. I think lahat naman halos ng riders eh maingat sa orders. Kaso may instances na meron tlga matatapon or masisira due to lubak na daan or ulan etc.
ReplyDeletepaka ano neto! sana grab na car, usually pag cupcakes, hindi motor ang ginagamit. may disclaimer kaming bakers na after itleaves our hands, wala na kaming sagot sa mangyayari. cupcakes are delicate, manong nag utos sa tao di ba.para maingatan. me hulog ka din S! susme!
ReplyDeletegaling mo magblame hano!?!
-GandaraParks