Bring them DOWN! I hate these corporations that are terrible with services. Only in the Philippines. They would have ran out of business if they were stationed in US or UK. Dapat lang tayo magdemanda to make those people we're paying hard earned money for to do their job for once!
I hope someone gets fired. If you're incompetent, go find something to do that is on your intellectual level.
pwede bang isama na din ang APEC Organizers sa demanda na yan. Sobrang pasakit. sobrang inutil. sobrang walang konsiderasyon para sa ordinaryong pilipino. pwede kaya yon.
Sue Honrado and Abaya din! Kung matino silang mga tao, yang mga problema natin sa traffic at sa airport nasosolusyonan! habang tumatagal, grabeng perwisyo na! sinuswelduhan sila gamit ang tax money natin pero puro sila pasarap!
Yes napaka walang kwentang airline talaga ng cebu pac. Ultimo pag chek in na dapat 2 hrs before the flight, binubuksan lng nila mga chek in counters 1 hr before sa international flight. Bwiset na ang mga tao sa haba ng pila, ang bibigat pa ng mukha ng nasa counter. Kaya kahit mahal, I choose another airline.
Matagal narin dapat na kasuhan sila. Tambak tambak narin yan sa dami ng complaints at hindi ba nagkaroon na ng bagong consumer laws involving air travel? Will it take a well-known lawyer for them to do something about this? SInasamantala nila palibhasa sa kultura natin, maraming kagat lang sa kahit anong may word na "promo" eh. Sana nga may patunguhan ito,bigyan ng leksyon ang Cebu pac...and penalties as well.
Tama lang yan sa Cebu Pac. Mahilig silang magoverbooking pero hindi naman inaalala ang mga kapakanan ng mga pasahero. They are very good at that. Hindi ibig sabihin budget airlines pangit na ang serbisyo.
Share ko lang ginawa ng cebu PAC w my kinakapatid. She and her 3 children was stranded in Dubai because Dubai - manila flight did not push through. No advises. Just empty counter. She have to buy emirates flight bound to manila costing her 150k and she did not get a refund even fr cebu pac
The accomodations (food/hotel) should be automatic. Sana class action suit? Lahat ng na-stranded at naabala. These companies should provide better service. Sue them! Para magtanda hindi na, tama na yung sorry sorry na lang, idaan sa apology letter. Make them pay for the hassle/inconvenience, seek damages. Wag ng pumayag sa mediocre service ng mga kumpanyang to...
sana naman ipagpatuloy na na samapahan ng kaso..panu kung bigyan sya ng frebies free flight for a month or a year to pay for damages para tumahimik di wala...
About time this airline pays for incompetence and inconsideration. This could even be a class action lawsuit if all aggrieved passengers would get together.
Never be deceived by the "promo fare" of Cebu Pac because their services are the worst ever. A passenger may save from their plane fare, but the agony, stress and high blood that one will experience can kill you.
naka-park ang mga eroplano ng mga leaders sa clark airport except for Air Force 1 kaya hindi rin pwede mag-divert lang basta-basta sa clark. see? hindi kasi pinag-isipan mabuti ng APEC organizers itong event na to.
Hoy wag mong lahatin! Minsan na akong nabiktima ng cebpac, di ko na inulit kahit ano pang promo dahil di ko masikmura magmukang refugee na naman! Hindi lahat ng nag rereklamo dito kagaya mo okay?!
Pero sorry naman bakit lumipad pa sya ng nov 16-19 for vacation. lam naman na magulo. tapos cebu pac pa pinili nya. alam na laging palpak. dapat siguro ang mga nagcecebu pacific lang e yung mga talagang walang ibang plano sa buhay para di maaabala sa delays or cancellations etc. next time book a "real" ariline atty.
Maybe he booked the flight earlier pa. My Taipei flight was cancelled also and naisip ko din na baka tuloy kasi wala akong na receive na email saying cancelled ang flight. May nag post lang sa FB na no fly zone na pala. Btw, i bought the ticket Feb pa. June nilabas yung confirmed dates ng Apec. And nabasa mo ba? Naka receive sya ng text na pede na mag early check in. Ako din naka rcv nun kaya umasa pa ako na tuloy flight ko.
parang odd man out ka ha. pero agree ako sa sinabi mo. kahit first time nila mag Cebu pac, siguro naman naririnig niya or nababasa nya ang mga not so good experience with this airline. 6am ang start ng advisory for no fly zone, 4:45am ang eta nila, he took his chances. so kasalanan nya. kaya nga "estimated time of arrival" it is not guaranteed. kasi kahit naman ready to fly ang plane, pag may air traffic hindi na control ng airline yun. I've been flying with Cebu pac for more than a decade pag delayed most of the time I blame myself because I have other option naman.
alam ko maraming palpak ang cebupac. luckily, di ko pa naransan yang ganyan. pero diba? parang nagaadvise naman araw araw sa tv radio at social media na cancelled na ang mga flights during APEC summit?
Yes nagaadvise TV, radio and social media pero may na rcv nga na txt saying pede na mag early check in diba? Ako din naka rcv ako neto. I tried to call cebpac to confirm automated ang sumasagot tapos laglag na sa linya. Di rin sila sumasagot sa email FYI. And Btw, may mga taong busy katulad namin ni Atty.
Notorious talaga yang C.P. at A.A. sa mga cancelled at delayed flights, na ang ibibigay lang na rason e "operational requirements". Pahirapan pa magrequest ng refund, walang mahihita sa customer service reps nila, minsan mafufrustrate ka ka lang at hindi na magrereklamo... Sana di porket mas mura kesa sa PAL ang plane ticket ninyo e wag naman ninyo balewalain ang mga passengers ninyo
usually ang mga arilines pag delayed ang flight they give you hotel and restaurant vouchers e....so you have a place to stay and food kung overnight ang delay.
Bakit inallow ng system na mag book sila ng dates na yun kung no fly dates pala yun? Dapat blnock nila yung dates. they should have coordinated with their IT department.
Entitlement par excellence. Eh sa dinadami daming nangyaring kapalpakan ng cebupac sa mga pinoy wala kang ginawa. Ngayon ka lang gagalaw kung kelan ka naagrabyado? Oh boo hoo hindi ka maka-golf. Anong klaseng abogado ka--puro self-interest. And I pity the Filipino people who think you're doing it for them.
This happened to me, too. CEB sent me an email that I can check-in via web but still in doubt. Patiently waited for a custsvc rep to assist me. Luckily, someone was able to help me rebook my flight asap and clarify the web check-in automated mail. This could happen to people have limited access to internet, too busy or overlooked their emails. Not the best in terms of service. Hope this serves as a lesson to CEBPAC.
if he received an email stating cancellation of flight followed by a web check-in email, then he should've still called Cebu Pacific to clarify flight schedule. Or he could've called the airline the day before his supposed return flight to Manila. APEC week nga kasi eh. tsk.
sana he could offer legal assistance or carry those passengers together sa complaint nya para makareceive rin ng compensation ung ibang tao indi lang ung party nya
Haha in fairness. Ngayon ko lang sya nagustuhan.
ReplyDeleteDapat wag makipag-areglo kay Gokongwei.
DeleteI want to see you file your lawsuit Atty. Fortun. Teach them a lesson.
So many complaints about Cebu Pac. sampolan mo na yan Atty.!
ReplyDeleteGo fortun! Teach cebPac a lesson this time!
ReplyDeleteNice one attorney! Ganyan talaga sila kawalang-pakialam. Go,sue them,in behalf of the passengers who are always inconvenienced by their incompetence.
ReplyDeletesana kahit humpa na inis niya, ituloy parin nya kaso, nang magtanda na mga airlines na yan!
ReplyDeleteAko din! grabe ang stress na inabot ko sa cancelled flights ko!
ReplyDeletenon-refundable pa naman ang Hotel ko! it cost me $2000++ sa hotels pa lang.
well, I plan to claim from insurance my expenditure from my cancelled flights!
Bring them DOWN! I hate these corporations that are terrible with services. Only in the Philippines. They would have ran out of business if they were stationed in US or UK. Dapat lang tayo magdemanda to make those people we're paying hard earned money for to do their job for once!
ReplyDeleteI hope someone gets fired. If you're incompetent, go find something to do that is on your intellectual level.
true. but it's not "only in the philippines."
DeleteTrue.
Delete5:55 magdemanda ka rin bekz.
Deleteanon5:55pm, have you tried RyanAir? I'm sure you haven't otherwise you will not say "only in the Philippines".
DeleteHaaay CebPac kahit kelan palpak!
ReplyDeleteGo ahead make your day....
ReplyDeleteWow to think frequent flyer si fortun ng cebpc and he's close with some of the cebpac FAs ha. Gora!
ReplyDeleteso true ba na hindi sila bngyan ng hotel accomodation? ang alam ko its mandatory lalo na kpag cxnld ung flyt . kaya mas gusto ko PAL eh
ReplyDeleteTama yan! Dapat lang buminggo na ang Cebu Pacific...Abusado na!!!
ReplyDeleteTama lang yan. Sue them Atty. Fortun!
ReplyDeletepwede bang isama na din ang APEC Organizers sa demanda na yan. Sobrang pasakit. sobrang inutil. sobrang walang konsiderasyon para sa ordinaryong pilipino. pwede kaya yon.
ReplyDeleteyan ka na naman baks eh! di mo pa ba nalet go ang paglakad mo ng mahabang kilometro nung isang araw? umalis ka pa kasi ng bahay eh.
DeleteI agree. Ilang beses na ba nag-host ng APEC sa manila? O kahit sa province? Umasenso ba ang taumbayan pagkatapos ng mga APEC na ginawa dito?
DeleteSue Honrado and Abaya din! Kung matino silang mga tao, yang mga problema natin sa traffic at sa airport nasosolusyonan! habang tumatagal, grabeng perwisyo na! sinuswelduhan sila gamit ang tax money natin pero puro sila pasarap!
ReplyDeleteyou can sue them just as fortun can... sige lang wag ka nang mahiyang idemanda sila.
DeleteYes napaka walang kwentang airline talaga ng cebu pac. Ultimo pag chek in na dapat 2 hrs before the flight, binubuksan lng nila mga chek in counters 1 hr before sa international flight. Bwiset na ang mga tao sa haba ng pila, ang bibigat pa ng mukha ng nasa counter. Kaya kahit mahal, I choose another airline.
ReplyDeleteMatagal narin dapat na kasuhan sila. Tambak tambak narin yan sa dami ng complaints at hindi ba nagkaroon na ng bagong consumer laws involving air travel? Will it take a well-known lawyer for them to do something about this? SInasamantala nila palibhasa sa kultura natin, maraming kagat lang sa kahit anong may word na "promo" eh. Sana nga may patunguhan ito,bigyan ng leksyon ang Cebu pac...and penalties as well.
ReplyDeleteGO Atty. Fortun! You do us small people favor against this cebu pacific. Dami nila palpak.
ReplyDeleteIntense.
ReplyDeleteTama lang yan sa Cebu Pac. Mahilig silang magoverbooking pero hindi naman inaalala ang mga kapakanan ng mga pasahero. They are very good at that. Hindi ibig sabihin budget airlines pangit na ang serbisyo.
ReplyDeletePlease please please SUE them!
ReplyDeleteGo get them Atty !!!!
ReplyDeleteShare ko lang ginawa ng cebu PAC w my kinakapatid. She and her 3 children was stranded in Dubai because Dubai - manila flight did not push through. No advises. Just empty counter. She have to buy emirates flight bound to manila costing her 150k and she did not get a refund even fr cebu pac
ReplyDeleteAng sagot nila dyan budget carrier lmg sila. Di nila sagot yan. Sana ituloy mo Atty. Fortun no to settlement
ReplyDeleteTuruan ng leksyon yan!! HAY!!!
ReplyDeleteThe accomodations (food/hotel) should be automatic. Sana class action suit? Lahat ng na-stranded at naabala. These companies should provide better service. Sue them! Para magtanda hindi na, tama na yung sorry sorry na lang, idaan sa apology letter. Make them pay for the hassle/inconvenience, seek damages. Wag ng pumayag sa mediocre service ng mga kumpanyang to...
ReplyDeletesana naman ipagpatuloy na na samapahan ng kaso..panu kung bigyan sya ng frebies free flight for a month or a year to pay for damages para tumahimik di wala...
ReplyDeleteAbout time this airline pays for incompetence and inconsideration. This could even be a class action lawsuit if all aggrieved passengers would get together.
ReplyDeleteNever be deceived by the "promo fare" of Cebu Pac because their services are the worst ever. A passenger may save from their plane fare, but the agony, stress and high blood that one will experience can kill you.
ReplyDeleteI agree lang sa point na dapat ni-redirect flights to Clark. That should have been a good backup plan.
ReplyDeletenaka-park ang mga eroplano ng mga leaders sa clark airport except for Air Force 1 kaya hindi rin pwede mag-divert lang basta-basta sa clark. see? hindi kasi pinag-isipan mabuti ng APEC organizers itong event na to.
DeleteJETSTAR=Sh*tSTAR
ReplyDeleteCEBUPAC=CeBOO Pac
Mura nga, mapapamura k nmn lagi sa mga serbisyo nila!!!
Hay naku, mga salita ng salita dyan, pag may promo mag book din, mga plastic kayong lahat
ReplyDeleteAng pinaglalaban kase dito kahit promo yan, nagbayad pa rin ang mga tao!
DeleteHoy wag mong lahatin! Minsan na akong nabiktima ng cebpac, di ko na inulit kahit ano pang promo dahil di ko masikmura magmukang refugee na naman! Hindi lahat ng nag rereklamo dito kagaya mo okay?!
DeleteBakit, porket promo hindi na entitled sa matinong customer service? Educate yourself, you reek of stupidity.
DeletePero sorry naman bakit lumipad pa sya ng nov 16-19 for vacation. lam naman na magulo. tapos cebu pac pa pinili nya. alam na laging palpak. dapat siguro ang mga nagcecebu pacific lang e yung mga talagang walang ibang plano sa buhay para di maaabala sa delays or cancellations etc. next time book a "real" ariline atty.
ReplyDeleteMaybe he booked the flight earlier pa. My Taipei flight was cancelled also and naisip ko din na baka tuloy kasi wala akong na receive na email saying cancelled ang flight. May nag post lang sa FB na no fly zone na pala. Btw, i bought the ticket Feb pa. June nilabas yung confirmed dates ng Apec. And nabasa mo ba? Naka receive sya ng text na pede na mag early check in. Ako din naka rcv nun kaya umasa pa ako na tuloy flight ko.
DeleteIt's not always about the price, sometimes it's the convenience of the flight time and date and availability.
DeleteAt masisis mo ba sila? What if they planned for the trip a year ahead of time? Did you know we'll have almost 4 days of no fly zone before October?
Umayos ka nga baks.
parang odd man out ka ha. pero agree ako sa sinabi mo. kahit first time nila mag Cebu pac, siguro naman naririnig niya or nababasa nya ang mga not so good experience with this airline. 6am ang start ng advisory for no fly zone, 4:45am ang eta nila, he took his chances. so kasalanan nya. kaya nga "estimated time of arrival" it is not guaranteed. kasi kahit naman ready to fly ang plane, pag may air traffic hindi na control ng airline yun. I've been flying with Cebu pac for more than a decade pag delayed most of the time I blame myself because I have other option naman.
DeleteGO! go! go! para magtanda yang airline na yan
ReplyDeletealam ko maraming palpak ang cebupac. luckily, di ko pa naransan yang ganyan. pero diba? parang nagaadvise naman araw araw sa tv radio at social media na cancelled na ang mga flights during APEC summit?
ReplyDeleteYes nagaadvise TV, radio and social media pero may na rcv nga na txt saying pede na mag early check in diba? Ako din naka rcv ako neto. I tried to call cebpac to confirm automated ang sumasagot tapos laglag na sa linya. Di rin sila sumasagot sa email FYI. And Btw, may mga taong busy katulad namin ni Atty.
DeleteNotorious talaga yang C.P. at A.A. sa mga cancelled at delayed flights, na ang ibibigay lang na rason e "operational requirements". Pahirapan pa magrequest ng refund, walang mahihita sa customer service reps nila, minsan mafufrustrate ka ka lang at hindi na magrereklamo... Sana di porket mas mura kesa sa PAL ang plane ticket ninyo e wag naman ninyo balewalain ang mga passengers ninyo
ReplyDeleteIsang budget traveller, Elphaba
usually ang mga arilines pag delayed ang flight they give you hotel and restaurant vouchers e....so you have a place to stay and food kung overnight ang delay.
ReplyDeleteBakit inallow ng system na mag book sila ng dates na yun kung no fly dates pala yun? Dapat blnock nila yung dates. they should have coordinated with their IT department.
ReplyDeleteCLASS ACTION FOR THE WIN!!!
ReplyDeleteEntitlement par excellence. Eh sa dinadami daming nangyaring kapalpakan ng cebupac sa mga pinoy wala kang ginawa. Ngayon ka lang gagalaw kung kelan ka naagrabyado? Oh boo hoo hindi ka maka-golf. Anong klaseng abogado ka--puro self-interest. And I pity the Filipino people who think you're doing it for them.
ReplyDeleteGo for it Atty!
ReplyDeleteSorry wont help!!
ReplyDeleteagree! kawawa talaga yun mga taong wala ng pera pangkain man lng pra s mga pangyayari katulad nito.
ReplyDeleteOk, go for it Atty. Fortun, you will represent a lot of people na naagrabyano ng Cebupac. Marami ng magmamahal sayo pag tinuloy mo yan :)
ReplyDeleteThis happened to me, too. CEB sent me an email that I can check-in via web but still in doubt. Patiently waited for a custsvc rep to assist me. Luckily, someone was able to help me rebook my flight asap and clarify the web check-in automated mail. This could happen to people have limited access to internet, too busy or overlooked their emails. Not the best in terms of service. Hope this serves as a lesson to CEBPAC.
ReplyDeleteif he received an email stating cancellation of flight followed by a web check-in email, then he should've still called Cebu Pacific to clarify flight schedule. Or he could've called the airline the day before his supposed return flight to Manila. APEC week nga kasi eh. tsk.
ReplyDeletesana he could offer legal assistance or carry those passengers together sa complaint nya para makareceive rin ng compensation ung ibang tao indi lang ung party nya
ReplyDelete