Ambient Masthead tags

Tuesday, October 13, 2015

Monde Nissin Clarifies that the Crystals Found by Consumer are Salt Crystals After All

Image courtesy of Facebook: Sachiro Red


Good day, FashionPulis.

Greetings from Monde Nissin!

It has come to our attention that there is a concern about our Lucky Me! Pancit Canton product with glass-like particles, which was also posted in your website today. We got in touch with the original poster, Mr. Christian Casero (Sachiro Red), this morning to address his concern and expressed our appreciation for the opportunity to clarify the matter.

In our discussion, we explained to him that the glass-like particles are salt crystals. These naturally form when product is subjected to varying temperatures.

To guide our consumers about this natural occurrence, a printed label is available in every soy sauce sachet which states, "Due to temperature changes, sauce may have crystal-like salt particles which will melt in freshly cooked noodles." These particles will also dissolve in hot water.

Lucky Me! Advisory on Salt Crystals


Rest assured that Lucky Me! places high regard in product quality and safety by employing stringent quality control measures.

Thank you for the opportunity to shed light on the matter.
  
Sincerely,

CUSTOMER CARE
Monde Nissin

23 comments:

  1. Replies
    1. hahaha ay naku hahakot ako kung may diamante nga dyan hahaha

      Delete
    2. Pag diamante isang libo bibilhin ko hahaha

      Delete
    3. ay naku, ginawa na yan ng Luxe dati, mega hoarding ako pero waley diamond sa sabon!

      Delete
  2. Nako. Mag iingat po tayo.

    ReplyDelete
    Replies
    1. Kakabili ko lang lucky me canton sarap eh

      Delete
    2. I gave an applause to the management of Monde Nissin. This is how you handle and educate your consumers in a good way. You respond to then inmediately. Please take down notes, NESTLE!

      Delete
    3. 1:24 Tama! Ganyan dapat ineexplain with matching infograph pa ha.

      Delete
    4. They were able to respond immediately because they already know the answer to the issue.

      Delete
  3. Ayun naman pala eh. Dapat binasa muna nung isang letter sender yung nakalagay sa lalagyanan ng sauce bago nag post. Atat kasi makigaya sa ibang nauna na manira ng produkto. Papansin lang.

    ReplyDelete
  4. yun nman pala eh at least malinaw. no.1 pa nman ang lucky me sayang ang imahe kung di nila linawin ito.

    ReplyDelete
  5. MeMa kasi itong si Sachiro Red e! Lels

    ReplyDelete
  6. Soon sa kidney mo yan magkicrystalize. Haha

    ReplyDelete
    Replies
    1. korek hahaha.. tapos sakit sa bato na...

      Delete
    2. Inom ka lang ng hot water baks.

      Delete
  7. Minsan kasi Oa yung ibang tao makapag post sa fb ng kung ano ano hoax naman yung iba. Sana wag agad post ng post may nasisira dn kasing brand.

    ReplyDelete
  8. Ayan ganyan kasi mga pinoy. Ugaling ugali na magtutungaw sa social media agad agad imbes na address nila ang issue in a proper venue and with the proper audience. Sigurado kahit na explain na yung concern ng involved, marami pa ring fear mongering na kakalat tungkol diyan.

    ReplyDelete
  9. Binura nung guy yung post niya pero hindi siya nagpost ng explanation na nasa pansitan pala siya during chemistry class niya. Kaloka na nangyari sa education system natin.

    ReplyDelete
    Replies
    1. LOLs tulog sa class - apir! Best comment ka :)

      Delete
  10. At Least now we know how to detect them.

    ReplyDelete
  11. Ang bilis ng sagot ng Monde palakpakan

    ReplyDelete
  12. Duh. Obvious naman na crystallized salt lang yung nakita nila. Kung nag-aaral ng mabuti at nakikinig sa itinuturo ng teacher, ang dali daling malaman nun. Hay nako DEPED CHED

    ReplyDelete

LinkWithin

Related Posts Plugin for WordPress, Blogger...